Desktop Support Specialist

19 hours ago


Brockton, Massachusetts, United States Axiom Technologies Full time

Axiom Technologies is a leading provider of IT services, supporting medium to large-scale enterprises globally. Our mission is to deliver exceptional service and support to our clients.

We are seeking a skilled Desktop Support Specialist to join our team. As a key member of our support team, you will provide timely and accurate assistance to end-users within our organization's desktop computing environment.

Key Responsibilities:

  • Provide technical support for desktop computing environment, including troubleshooting and resolving issues related to hardware, software, and peripherals.
  • Install, configure, and maintain desktop hardware and software, including operating systems, applications, and printers.
  • Develop and maintain knowledge of IT systems, including Windows, Apple, and virtual operating systems.
  • Collaborate with internal teams to resolve complex technical issues and improve overall service delivery.
  • Communicate effectively with clients and end-users, providing clear and concise technical information and support.

Requirements:

  • 2+ years of relevant experience in desktop support or a related field.
  • Excellent technical skills, including knowledge of Windows, Apple, and virtual operating systems.
  • Strong analytical and problem-solving skills, with ability to work independently and as part of a team.
  • Excellent communication and customer service skills, with ability to work with diverse client groups.
  • Ability to travel up to 20 miles as required.

What We Offer:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.

How to Apply:

If you are a motivated and experienced Desktop Support Specialist looking for a new challenge, please submit your resume to for consideration.



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