Program Manager Refugee Services
2 days ago
Lutheran Community Services Northwest is seeking a highly skilled and dedicated Program Manager to lead our Refugee Resettlement Services program. As a key member of our team, you will be responsible for planning, implementing, and managing the efficient operation of our refugee and immigrant resettlement service programs.
Key Responsibilities- Oversee budget allocation, grant utilization, and staffing decisions to ensure efficient and impactful services.
- Collaborate with stakeholders to develop and implement plans that align with the organization's mission.
- Develop and oversee the day-to-day operations of the program, contributing to the planning, leading the execution, and evaluating programs to effectively meet the evolving needs of clients.
- Build and maintain partnerships with stakeholders, leaders, and organizations to foster collaboration and expand outreach efforts.
- Utilize established metrics and track clear performance indicators to assess the effectiveness of resettlement programs, ensuring readiness for audits, accreditations, licenses, and certifications.
- Serve as a strong advocate for resettlement initiatives and represent the organization at public events and community gatherings.
- Foster a culture of collaboration and nurturing professional development within the team.
- Two years of management or supervisory experience in refugee resettlement services, social services, or other forms of community services/relevant experience.
- Bachelor's degree in a related field; relevant experience will be considered in place of a degree.
- Excellent communication skills with the ability to read, write, and speak in English.
- Reliable transportation for business purposes, including travel between work locations and community settings.
- Valid driver's license, auto insurance, and motor vehicle records clearance to drive self/staff/clients in a personal, rental, and/or agency vehicle.
- Demonstrates resilience, awareness, and self-regulation in navigating challenges, conflict, and obstacles/barriers.
- Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations.
- Standard LCSNW criminal clearance, including national sex offender, motor vehicle records, valid driver's license, and auto insurance.
We offer a full benefits package with options for medical, dental, prescription, and vision coverage; employer-paid short and long-term disability, as well as life insurance. Vacation includes up to 2 weeks in the first year. Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked). 12 Paid Holidays plus 2 Floating Holidays each year. A 403(b) Retirement plan, with employer matching after meeting eligibility requirements. Our Employee Assistance Program (EAP) is designed to help and support you. Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.
Lutheran Community Services Northwest is an Equal Opportunity Employer and committed to Cultural Competency.
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