Program Manager Refugee Services

2 weeks ago

Portland, Oregon, United States Lutheran Community Services Northwest Full time
Job Title: Program Manager Refugee Services

Lutheran Community Services Northwest is seeking a highly skilled and dedicated Program Manager to lead our Refugee Resettlement Services program. As a key member of our team, you will be responsible for planning, implementing, and managing the efficient operation of our refugee and immigrant resettlement service programs.

Key Responsibilities:
  • Oversee budget allocation, grant utilization, and staffing decisions to ensure efficient and impactful services.
  • Collaborate with stakeholders to develop and implement plans that align with the organization's mission.
  • Program Development: In alignment with the established vision, the program manager will oversee the day-to-day operations of the program. They will actively contribute to the planning, lead the execution, and evaluate programs to effectively meet the evolving needs of clients.
  • Community Engagement: Build and maintain partnerships with stakeholders, leaders, and organizations to foster collaboration and expand outreach efforts.
  • Impact Measurement: Utilize established metrics and track clear performance indicators to assess the effectiveness of resettlement programs. Ensure readiness for audits, accreditations, licenses, and certifications.
  • Advocacy and Representation: As directed, serve as a strong advocate for resettlement initiatives and represent the organization at public events and community gatherings.
  • Organizational Leadership: Foster a culture of collaboration and nurturing professional development within the team.
Requirements:
  • Two years of management or supervisory experience in refugee resettlement services, social services, or other forms of community services/relevant experience
  • Bachelors in a related field; relevant experience will be considered in place of a degree
  • Excellent communication skills with the ability to read, write, and speak in English
  • Reliable transportation for business purposes, including travel between work locations and community settings
  • Valid driver's license, auto insurance, and motor vehicle records clearance to drive self/staff/clients in a personal, rental, and/or agency vehicle
  • Demonstrates resilience, awareness, and self-regulation in navigating challenges, conflict, and obstacles/barriers
  • Demonstrates exceptional commitment to serving and advocating for diverse and marginalized populations
  • Standard LCSNW criminal clearance, including national sex offender. Motor vehicle records, valid driver's license, and auto insurance.
Perks:
  • We offer a full benefits package with options for medical, dental, prescription, and vision coverage; employer-paid short and long-term disability, as well as life insurance.
  • Vacation includes up to 2 weeks in the first year. Up to 2 weeks of Sick leave for you or to take care of your immediate family (based on hours worked).
  • 12 Paid Holidays plus 2 Floating Holidays each year.
  • A 403(b) Retirement plan, with employer matching after meeting eligibility requirements.
  • Our Employee Assistance Program (EAP) is designed to help and support you.
  • Staff potentially eligible for Student Loan Forgiveness program as a 501(c) 3 employer.

Lutheran Community Services Northwest is an equal opportunity employer and committed to cultural competency. We thank all candidates in advance for their interest in joining our team. Only those selected for an interview will be contacted.

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