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Operations Director
2 months ago
Job Summary:
We are seeking a highly skilled and experienced Operations Director to join our team at Integral Hospitality. As a key member of our management team, you will be responsible for overseeing the day-to-day operations of our hotel, ensuring that all aspects of the business are running smoothly and efficiently.
Key Responsibilities:
- Leadership and Management: Provide strategic leadership and direction to the hotel team, fostering a culture of excellence and customer satisfaction.
- Operational Excellence: Develop and implement operational strategies to drive revenue growth, improve efficiency, and enhance the overall guest experience.
- Financial Management: Oversee the hotel's budget and financial performance, ensuring that all financial goals and objectives are met.
- Training and Development: Provide training and development opportunities to hotel staff, ensuring that they have the skills and knowledge needed to deliver exceptional customer service.
- Customer Service: Ensure that all guests receive a high level of service, responding promptly to their needs and concerns.
Requirements:
- Experience: Minimum 3 years of experience in a hotel management role, preferably with a focus on operations and customer service.
- Education: Bachelor's degree in Hospitality, Business Administration, or a related field.
- Skills: Strong leadership and management skills, excellent communication and interpersonal skills, ability to work in a fast-paced environment, and proficiency in hotel management software.
What We Offer:
- Competitive Salary: A competitive salary and benefits package, including health insurance, retirement plan, and paid time off.
- Opportunities for Advancement: Opportunities for career advancement and professional growth within Integral Hospitality.
- Collaborative Work Environment: A collaborative and supportive work environment, with a team of experienced professionals who are passionate about delivering exceptional customer service.
