Current jobs related to Customer Onboarding Specialist - Nashville, Tennessee - Pyxai, Inc.

  • Onboarding Coordinator

    4 weeks ago

    Nashville, Tennessee, United States LHH Recruitment Solutions Full time

    Job Title: Onboarding SpecialistAt LHH Recruitment Solutions, we are seeking a highly organized and detail-oriented Onboarding Specialist to join our team. As an Onboarding Specialist, you will play a critical role in ensuring a smooth and engaging transition for new employees into our company.Key Responsibilities:Coordinate and execute the onboarding...

  • Credentialing Onboarding Specialist

    4 weeks ago

    Nashville, Tennessee, United States Urgent Team Full time

    Credentialing Onboarding SpecialistUrgent Team is seeking an experienced Credentialing Onboarding Specialist to join our corporate office in Nashville, TN.Job Summary:This position is responsible for the daily onboarding functions for all physicians and mid-level providers.Key Responsibilities:Onboard new physicians and mid-level providersRequest and verify...

  • Healthcare Onboarding Specialist

    2 weeks ago

    Nashville, Tennessee, United States HealthStream Full time

    Job Title: Onboarding Success AdvisorAt HealthStream, we are committed to enhancing healthcare outcomes and empowering healthcare professionals. We are seeking a highly skilled Onboarding Success Advisor to join our team.Job Summary:The Onboarding Success Advisor will play a critical role in ensuring a seamless onboarding experience for our customers. This...

  • Senior Onboarding Advisor

    5 days ago

    Nashville, Tennessee, United States HealthStream Full time

    Job DetailsJob Location: USA Remote - Nashville, TNRemote Type: Fully RemotePosition Type: Full TimeJob Shift: DayDescription:HealthStream is the leader in healthcare workforce solutions, helping organizations work better by empowering their people to work smarter. As a Senior Onboarding Advisor, you will play a critical role in ensuring a seamless...

  • Solutions Delivery Onboarding Coordinator

    6 days ago

    Nashville, Tennessee, United States Custom Health Full time

    Job OverviewCustom Health is seeking a highly skilled Solutions Delivery Onboarding Coordinator to join our team. As a key member of our operations team, you will be responsible for ensuring a seamless onboarding experience for our customers.Key Responsibilities:Manage customer onboarding and implementation projectsCoordinate with internal teams to ensure...

  • Customer Engagement Specialist

    4 weeks ago

    Nashville, Tennessee, United States HealthStream Full time

    Job Title: Customer Engagement SpecialistJob Summary:We are seeking a highly skilled Customer Engagement Specialist to join our team at HealthStream. As a key member of our customer success team, you will be responsible for ensuring seamless customer onboarding and adoption of our healthcare solutions.Key Responsibilities:Provide consultative support to...

  • Customer Engagement Specialist

    1 month ago

    Nashville, Tennessee, United States HealthStream Full time

    Job DetailsDescriptionHealthStream is a leading provider of healthcare workforce solutions, empowering organizations to work better by helping their people work smarter. As a Customer Engagement Specialist, you will play a critical role in supporting customers in transitioning from the post-sales process through onboarding and into full product adoption.Key...

  • Customer Engagement Specialist

    2 months ago

    Nashville, Tennessee, United States Level Eight LLC Full time

    Job DescriptionJob Title: Customer Engagement SpecialistCompany: Level Eight LLCJob Type: Full-timeLocation: RemoteJob Description:We are seeking a highly motivated and results-driven Customer Engagement Specialist to join our team. As a Customer Engagement Specialist, you will be responsible for engaging with our online customers to understand their needs...

  • Billing Specialist

    2 weeks ago

    Nashville, Tennessee, United States Bonded Filter Company Full time

    Job OverviewBonded Filter Company is seeking a highly skilled Billing Specialist to join our team in Nashville, TN.This role will be responsible for performing customer billing, credit, and account collections duties, as well as formulating and implementing best practices to ensure accuracy and timeliness in billing services.The ideal candidate will have...

  • Customer Accounts Specialist

    6 days ago

    Nashville, Tennessee, United States Caterpillar Full time

    Career Opportunity:Caterpillar Inc. is seeking a skilled Customer Accounts Specialist to join our team. As a key member of our finance department, you will play a critical role in maintaining accurate and thorough records of customer payment history and status of account.About the Role:The Customer Accounts Specialist will be responsible for contacting...

  • Customer Support Specialist

    2 weeks ago

    Nashville, Tennessee, United States Tithe Corp Full time

    Customer Support SpecialistWe're seeking a highly skilled Customer Support Specialist to join our team at Tithe Corp. As a key member of our customer support team, you will be responsible for providing exceptional support to our customers through various channels, including email, chat, and phone.Key Responsibilities:Provide timely and effective support to...

  • Customer Experience Specialist

    4 weeks ago

    Nashville, Tennessee, United States Cottonwood Residential Full time

    Join Our Team as a Customer Experience SpecialistWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Experience Specialist. As a key member of our community team, you will be responsible for providing exceptional service to our residents and prospective residents, ensuring a seamless and enjoyable experience for...

  • Customer Support Specialist

    1 month ago

    Nashville, Tennessee, United States Healthcare Systems and Technologies, LLC Full time

    Job Title: Customer Support SpecialistWe are seeking a highly skilled and customer-focused Customer Support Specialist to join our team at Healthcare Systems and Technologies, LLC. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide timely...

  • Customer Experience Specialist I

    2 weeks ago

    Nashville, Tennessee, United States Genesco Full time

    {"Job Title": "Customer Experience Specialist I", "Job Description": "Job SummaryWe are seeking a highly skilled Customer Experience Specialist I to join our team at Genesco. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, both in-store and over the phone.Key ResponsibilitiesProvide...

  • Customer Support Specialist

    4 weeks ago

    Nashville, Tennessee, United States Comrise Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Support Specialist to join our team at Comrise. The successful candidate will provide exceptional customer service, support grant-making operations, and assist with administrative tasks.Key ResponsibilitiesProvide excellent customer service by answering phone calls and managing email...

  • Customer Solutions Specialist

    2 weeks ago

    Nashville, Tennessee, United States Lumenis Full time

    Job Summary:As a Customer Solutions Specialist at Lumenis, you will be responsible for performing on-site installations, servicing, and repairs of complex laser and light-based medical equipment. This role requires strong technical skills, excellent communication abilities, and a customer-centric approach.Key Responsibilities: Perform on-site installations,...

  • Sea Logistics Customer Care Specialist

    5 days ago

    Nashville, Tennessee, United States Kuehne+Nagel Full time

    Customer Care Specialist Role at Kuehne+NagelWe are seeking a skilled Customer Care Specialist to join our team at Kuehne+Nagel. As a key member of our logistics team, you will be responsible for providing exceptional customer service through various communication channels.Key Responsibilities:Assist customers with inquiries and issues regarding...

  • MPS Service Support Specialist

    2 weeks ago

    Nashville, Tennessee, United States Novatech Inc. Full time

    Job SummaryNovatech Inc. is seeking a highly skilled MPS Service Support Specialist to join our team. As a key member of our Managed Print Solutions team, you will be responsible for providing exceptional customer service and support to our clients.Key Responsibilities:Provide pre-sales support to Business Technology Advisors (BTAs) on MPS assessments,...

  • IT Support Specialist

    1 month ago

    Nashville, Tennessee, United States Omni Inclusive Full time

    IT Site Support SpecialistOmni Inclusive is seeking a highly skilled IT Site Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing technical support services to all employees in supported offices.This is a hands-on role where you will provide both remote and desktop support, as well as assist with...

  • Sales and Customer Experience Specialist

    2 weeks ago

    Nashville, Tennessee, United States rag & bone Full time

    Role OverviewThe Sales Specialist at rag & bone is responsible for delivering exceptional customer service and driving sales in our stores. This role requires a strong passion for fashion, excellent communication skills, and the ability to work collaboratively as part of a team.Key Responsibilities* Provide a best-in-class customer experience through...

Customer Onboarding Specialist

2 months ago

Nashville, Tennessee, United States Pyxai, Inc. Full time
About the Role

We are seeking a highly skilled and enthusiastic Customer Onboarding Specialist to join our dynamic team at Pyxai, Inc. As the first point of contact for new customers, you will play a crucial role in guiding them through the initial stages of our product, ensuring they understand its features and realize its value.

Key Responsibilities
  • Primary Contact: Serve as the main point of contact for new customers, answering questions, handling objections, and keeping them engaged.
  • Customer Advocacy: Capture and share customer feedback to advocate for their needs.
  • Proactive Engagement: Reach out to customers at the first sign of trouble to improve trial conversions and increase customer retention.
  • Setup Monitoring: Track setup progress on accounts and provide guidance on next steps.
  • Product Demonstration: Conduct scheduled calls or video meetings to demonstrate or troubleshoot features.
  • Customer Education: Collaborate with the Customer Education team to set up automated outreach and create helpful materials.
  • Collaboration: Work with other teams to support product development, inform sales teams about client needs, and create and update customer education materials.
Requirements
  • 2+ years in Customer Support, Account Management, Customer Success, or a similar field.
  • Bachelor's Degree preferred.
  • Bonus points for experience in Customer Onboarding, SaaS industry, or Recruiting.
  • Proficiency with CRM, Customer Success, or Help desk tools.
  • A track record of hitting objectives and embracing new challenges.
  • Tech-savvy with the ability to quickly learn new products and explain them to others.
  • Analytical and creative in finding solutions for customers.
  • Excellent communication skills, both verbal and written.
  • Ability to prioritize, multitask, and manage time effectively.
  • Passionate about improving processes and delivering a fantastic customer experience.