Customer Finance Coordinator

4 days ago


Easton, Pennsylvania, United States Crayola Full time
Job Title: Customer Finance Coordinator

Crayola is seeking a highly skilled Customer Finance Coordinator to join our team. As a key member of our finance department, you will be responsible for managing customer accounts, resolving deductions, and analyzing customer profitability.

Key Responsibilities:
  • Manage customer accounts, including resolving deductions and analyzing customer profitability
  • Work closely with sales representatives to analyze customer data and identify opportunities for business efficiency
  • Develop and implement process improvements to reduce claims and improve customer satisfaction
  • Collaborate with internal and external partners to create a seamless customer experience
  • Assist with customer presentations, account planning, and POG as requested by analysts and Manager
Requirements:
  • Bachelor's degree in Business, Accounting, or Finance
  • Minimum 3 years' experience handling customer claims
  • Excellent verbal and written communication skills
  • Strong interpersonal skills with ability to work cross-functionally
  • Excellent problem-solving and analytical skills
  • Proficiency in MS Office and SAP accounts receivable and dispute management modules
Why Crayola?
  • Kid-inspired culture
  • Free admission to Crayola Experience for employees
  • Community volunteerism opportunities
  • Annual bonus potential for all full-time employees
  • Comprehensive healthcare benefits for eligible employees
  • Education assistance program
  • Wellness programs
  • Employee resource groups
  • Generous product discounts onsite and online
  • Company-sponsored employee events


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