Customer Service Representative, CA
7 days ago
Dunn-Edwards is a leading provider of high-quality paint and coatings solutions. With a rich history spanning over 90 years, we have established ourselves as a trusted partner for professionals and homeowners alike.
Job SummaryWe are seeking a highly motivated and customer-focused Customer Service Lead to join our team in CA. As a key member of our store operations team, you will be responsible for ensuring a seamless shopping experience for our guests and executing store operations during scheduled shifts.
Key Responsibilities- Model outstanding customer service and selling skills to deliver exceptional guest experiences
- Allocate staff and resources to maintain a well-stocked sales floor and organized stock areas
- Build trusted partnerships with our painting professionals to drive sales and customer satisfaction
- In absence of the Store Manager and Assistant Store Manager, take full responsibility for all store operations
- Process and complete transactions accurately and efficiently
- Uphold Dunn-Edwards' store vision of fast and reliable service
- Continuously learn about the industry, products, and services through Dunn-Edwards' Learning Network and job certification programs
- Four years of High School with diploma or GED equivalent
- Previous experience in a shift supervisory role is a plus
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
- Ability to write routine reports and correspondence
- Valid driver's license is required
- Health insurance
- Dental insurance
- Vision insurance
- Vacation and holiday pay
- Paid sick time
- 401K program including company match (benefits vary for PT employees)
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