Bilingual Technical Support Agent

2 weeks ago


Bastrop, Texas, United States Space Exploration Technologies Corporation Full time
Position Overview

As a key member of the Customer Support team at Space Exploration Technologies Corporation, you will play a vital role in providing exceptional assistance to our customers. Your bilingual skills in Spanish will be essential in delivering high-quality support to a diverse clientele.

Key Responsibilities
  • Engage with customers through various communication channels, addressing inquiries and resolving issues efficiently.
  • Utilize your technical knowledge to assist customers with product-related questions and concerns.
  • Collaborate with team members to enhance the overall customer experience and streamline support processes.
Qualifications

The ideal candidate will possess strong communication skills in both English and Spanish, along with a passion for technology and customer service. A background in technical support or a related field is preferred.

Why Join Us?

Be part of a groundbreaking initiative that is transforming global internet access. Your contributions will directly impact the lives of individuals and communities around the world.



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