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Housing Coordinator

1 month ago

Austin, Texas, United States World Relief Full time
Job Title: Housing Coordinator

World Relief is seeking a dedicated Housing Coordinator to join our team in Austin. As a key member of our Resettlement Program, you will play a vital role in securing housing for newly arriving refugees.

Key Responsibilities:

  • Work closely with the Resettlement Program Manager to ensure the smooth execution of housing-related tasks.
  • Thoroughly check all properties and document any issues or maintenance concerns.
  • Pick up leases and keys for new properties and make copies of keys as needed.
  • Pull household items for new arrivals and purchase additional items in a timely manner.
  • Work with Warehouse staff to complete home set-ups for new arrivals in a timely manner.
  • Order, pick up, and put away groceries for new arrivals.
  • Assist with the creation and upkeep of home files for new arrivals.
  • Determine if PM/LL maintenance should be called and communicate with PM/LL about maintenance issues as needed during home set-up.
  • Complete initial and final walk-throughs of homes, document any damages, and take pictures.

Requirements:

  • Demonstrated understanding of case management processes.
  • Excellent time management skills.
  • Bi-lingual desired (e.g., Dari, Pashto, Arabic, Kirundi, Swahili, Spanish).
  • Strong verbal and written communication skills.
  • Ability to prioritize, multi-task, and organize in a fast-paced and fluid environment.
  • Ability to work with minimum supervision and resolve problems/issues promptly and effectively.
  • Ability to work well on a team in a synergistic work environment, a flexible and motivated team player.

Physical Demands:

  • The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment:

  • General office setting. World Relief also offers hybrid and remote schedules for limited positions.
  • Great lengths of time working on a computer, reading from a computer screen, entering information, standing at a copier or fax machine, and some time on the phone or in virtual meetings may be required.
  • Year-end archiving activities involve repeated lifting and bending.

Equipment Used:

  • Employee computer (desktop or laptop), printer, and copier.

World Relief is an equal opportunity employer and a faith-based religious organization. We strictly prohibit and do not tolerate unlawful discrimination against employees on the basis of their race, color, sex, national origin, age, disability, genetic information, or any other characteristic protected under applicable federal, state, or local law.