Customer Success Advocate
3 weeks ago
About Us
At Reeco, we're revolutionizing the hospitality industry with cutting-edge technology. Our mission is to provide simple, powerful solutions for our customers, just like they deliver exceptional guest experiences.
We live by our core values, Heartt: Humility, Excellence, Ambition, Respect, Transparency, and Trust. These principles guide us in everything we do, from product development to customer relationships.
As a Customer Success Manager at Reeco, you'll play a crucial role in driving product adoption and maximizing customer success. Your expertise will help clients leverage our software to achieve their business objectives.
Key Responsibilities:
- Customer Relationship Management: Build and maintain strong relationships with clients, ensuring their needs are met and exceeded.
- Product Adoption and Utilization: Monitor customer usage and engagement, developing strategies to drive adoption and maximize success.
- Customer Advocacy and Feedback: Serve as the voice of the customer within the company, sharing feedback and insights to drive product improvements.
Benefits:
- A competitive salary package ($85,000 - $110,000 per year), including health insurance, retirement plans, and paid time off.
- The opportunity to grow with a fast-paced startup and take on increased responsibilities as we expand.
- An innovative environment with a talented and passionate team dedicated to transforming the hospitality industry through technology.
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