Customer Success Strategist
3 weeks ago
Crowded is a financial management platform that simplifies finances for nonprofit organizations. We're seeking an experienced Director of Customer Success to lead our customer success and post-sale functions, driving growth through upsell, cross-sell, and expansion strategies.
**Key Responsibilities:**
- Hire, manage, mentor, and scale a high-performing customer success team.
- Develop and implement customer satisfaction, retention, and growth strategies.
- Ensure smooth onboarding and adoption processes for new customers.
- Set and monitor key performance indicators (KPIs) for customer success, including churn rates, net revenue retention, customer satisfaction (CSAT), NPS, and expansion revenue.
**Requirements:**
- Minimum 7 years of experience in customer success, account management, or similar roles, with at least 2 years in a leadership role.
- Proven track record of driving customer retention, expansion, and growth in fintech, SaaS, or related industries.
- Experience in managing upsell and cross-sell initiatives, with a clear understanding of sales and revenue operations.
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Student Success Strategist
2 weeks ago
Miami, Florida, United States InsideHigherEd Full timeAbout the OpportunityWe are seeking a highly motivated and experienced professional to join our team as the Student Success Strategist. The successful candidate will be responsible for developing and implementing comprehensive student experiences initiatives, including student programming, registered student organizations, and campus events. This is an...
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Commercial Growth Strategist
2 weeks ago
Miami, Florida, United States Smartech Security Corp Full timeCommercial Growth Strategist Job DescriptionEstimated Salary: $100,000 - $130,000 per yearAbout the Role:Smartech Security Corp is looking for a Commercial Growth Strategist to drive business expansion in South Florida.Main Responsibilities:Develop and implement strategies to grow our customer base.Collaborate with our technical team to create tailored...
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Senior Luxury Marketing Strategist
2 weeks ago
Miami, Florida, United States ONE Sotheby's International Realty Full timeJob Title: Senior Luxury Marketing StrategistCompany OverviewONE Sotheby's International Realty is a leading luxury real estate company that prides itself on providing exceptional marketing services to its clients. We're seeking an experienced Senior Luxury Marketing Strategist to lead and represent our brand, focusing on agent-centric marketing...
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E-commerce Strategist
1 week ago
Miami, Florida, United States OneSpaWorld Full timeOneSpaWorld is a global leader in the wellness and beauty industry, providing innovative solutions for customers worldwide. We are seeking a highly motivated E-commerce Strategist to join our team.Job Description:The E-commerce Strategist will be responsible for driving pre-cruise revenue through onboard spas, generating demand for our retail e-commerce...
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Side Hustle Strategist
3 weeks ago
Miami, United States Fud Full timeWe are seeking a Side Hustle Strategist to join our community at Fud. As a Side Hustle Strategist, you will be responsible for creating engaging content that helps individuals start and grow their own successful side hustles. The ideal candidate will have a passion for sharing knowledge and resources with others.Estimated salary: $50,000 - $70,000 per...
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Executive Sales Strategist
2 weeks ago
Miami, Florida, United States M&C USA LLC Full timeExecutive Sales Strategist Role:M&C USA LLC seeks an experienced Executive Sales Strategist to lead our sales efforts and drive business growth. The ideal candidate will have a strong background in sales and business development, with expertise in identifying new market opportunities and building strategic partnerships.Key Responsibilities include:Developing...
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Process Improvement Strategist
3 weeks ago
Miami, Florida, United States Associated Energy Group, LLC Full timeJob OverviewWe are seeking a skilled Process Improvement Strategist to join our Financial Operations department. The successful candidate will play a crucial role in leading change management initiatives and enhancing operational efficiencies through effective process improvement strategies.The ideal candidate will have a proven track record in systems...
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Digital Transformation Strategist
2 weeks ago
Miami, United States PSG Global Solutions Careers Full timeAt PSG Global Solutions Careers, we are seeking a highly skilled Digital Transformation Strategist to join our team. This role is an exciting opportunity for a seasoned professional to drive digital transformation and lead cross-functional teams in shaping user experiences.We estimate the salary for this position to be around $120,000 per year, considering...
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Digital Sales Strategist
2 weeks ago
Miami, Florida, United States AD-SHOT LLC Full timeAt AD-SHOT LLC, we're seeking a highly motivated Digital Sales Strategist to drive sales growth within our affiliate marketing space. With offices in the US and Europe, we operate globally and pride ourselves on our dynamic and fun working environment.We offer a competitive salary of $80,000 - $110,000 per year, depending on experience. Our ideal candidate...
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Sales Growth Strategist
3 weeks ago
Miami, Florida, United States Goodwin Recruiting Full timeAbout Goodwin Recruiting">We are a full-service recruiting agency dedicated to providing personalized services to candidates and clients alike. Our team has extensive backgrounds in various fields, ensuring that we speak your language and understand the intricacies of recruiting.">Job Description:">We are seeking a Sales Growth Strategist to join our rapidly...
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Business Development Strategist
2 weeks ago
Miami, Florida, United States Cardone Enterprises Inc Full timeUnlock Your Potential with Cardone Enterprises IncWe're seeking an experienced Business Development Strategist to join our team. In this role, you'll be responsible for setting appointments with business owners and executives to review our online training programs. With a strong focus on sales growth and customer satisfaction, you'll have the opportunity to...
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Digital Payments Strategist
2 weeks ago
Miami, United States Bank of America Full timeJob OverviewBank of America is a leading global banking institution that aims to make financial lives better through the power of every connection.We are seeking an experienced Digital Payments Strategist to join our team in this dynamic role. The successful candidate will be responsible for developing, designing, and deploying real-time and near real-time...
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Chief Sales Strategist
2 weeks ago
Miami, Florida, United States Qryptonic Inc. Full timeAbout the RoleThe Chief Sales Strategist will be responsible for developing and executing a comprehensive sales strategy to drive business growth and revenue expansion. This key leadership position requires a seasoned sales professional with a proven track record of success in enterprise technology sales, particularly in the cybersecurity space.As a...
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Senior Digital Payment Strategist
1 week ago
Miami, United States Bank of America Full timeUnlock Your Career Potential as a Senior Digital Payment StrategistBank of America is committed to fostering a culture of innovation and growth, where talented individuals can thrive and make a meaningful impact. As a Senior Digital Payment Strategist, you will play a crucial role in driving our digital payment strategy forward, leveraging your expertise to...
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Business Process Strategist
2 weeks ago
Miami, Florida, United States PRMG, INC Full timeKey ResponsibilitiesThis Business Process Strategist position is responsible for managing the operations of a specific team by establishing monthly goals, overseeing staffing, and ensuring compliance requirements are met by all departments. The ideal candidate will have a minimum of five to ten+ years of supervisor or management experience in operations...
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Senior Practice Strategist
2 weeks ago
Miami, Florida, United States Medusind Full timeCompany Overview">Established in 2002, Medusind has been a trusted partner for healthcare organizations seeking to maximize revenue and reduce operating costs.">Our team of experts leverages deep industry knowledge and cutting-edge technology to deliver high-quality solutions that meet the unique needs of each client.">About the Role">We are seeking an...
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Senior Marketing Strategist
2 weeks ago
Miami, Florida, United States TEAM Concepts Corp Full timeJob OverviewThis senior marketing strategist role is responsible for leading the marketing efforts for our large-scale flower farm. The successful candidate will drive the development and execution of comprehensive marketing strategies to enhance brand positioning, manage social media presence, oversee project and task management, and maintain consistent and...
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Digital Payments Innovation Strategist
1 week ago
Miami, United States National Black MBA Association Full timeJob OverviewWe are seeking an experienced Digital Payments Innovation Strategist to join our team at Bank of America. This role will be responsible for developing and deploying real-time and near real-time digital payment products that meet the evolving needs of our customers.As a key member of our global payments team, you will work closely with...
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Brand Growth Strategist
2 weeks ago
Miami, Florida, United States PSV Full timeBrand Growth StrategistWe are a dynamic eCommerce company passionate about empowering brands to succeed on Amazon. As a Business Development Lead, you will be responsible for building relationships with brand partners, developing strategies to drive growth, and negotiating partnerships to increase revenue.Key Responsibilities:Research and identify potential...
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Creative Strategist
1 month ago
Miami, United States META Full timeSummary: Are you ready to be at the forefront of the creative revolution? As a Creative Strategist, you'll have the opportunity to harness the power of AI to transform the way we approach marketing. From tapping into insights through Large Language Models (LLMs) to ideating with tools like Meta AI, and producing content that resonates with our audience, AI...