Sales and Customer Advocate

1 week ago


Miami, United States South Shore Consulting Group Full time
About Our Team

We're a dynamic, growth-oriented team at South Shore Consulting Group, dedicated to delivering innovative communication solutions as an authorized AT&T dealer. We're passionate about empowering businesses to succeed through advanced technology, excellent service, and strategic partnerships.


Job Description

We're seeking a highly motivated Sales and Customer Advocate to join our team and drive sales within our AT&T business solutions portfolio. As a key member of our team, you'll be responsible for building strong client relationships and implementing strategies to improve customer satisfaction and loyalty.


Key Responsibilities
  • Identify, engage, and build relationships with new and existing business clients, showcasing AT&T's products and services tailored to meet their needs.
  • Serve as the primary point of contact for B2B customers, ensuring a seamless onboarding process and ongoing support.
  • Conduct consultations to understand business needs and recommend appropriate AT&T solutions.
  • Develop and implement sales strategies to achieve targets and drive business growth.
  • Collaborate with internal teams to provide exceptional customer service and support.

Requirements
  • 1+ years in sales, customer service, or B2B account management (telecom experience is a plus).
  • Proven track record of success in sales and customer-facing roles.
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and ability to think critically.

What We Offer
  • Estimated salary: $75,000 - $100,000 per year, depending on experience.
  • Competitive base salary and uncapped commission structure.
  • Ongoing training and development opportunities to enhance your skills and career.
  • A dynamic and supportive work environment that values your contributions and promotes growth.


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