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Care Management Support Assistant

1 month ago


Orlando, Florida, United States CenterWell Primary Care Full time
About the Role

We are seeking a highly skilled and compassionate Care Management Support Assistant to join our team at CenterWell Senior Primary Care. As a key member of our care team, you will play a vital role in supporting the administration of care management and providing non-clinical support to our members.

Key Responsibilities
  • Contribute to the administration of care management, ensuring seamless coordination and communication with our care teams.
  • Provide non-clinical support to the assessment and evaluation of members' needs and requirements, guiding them towards and facilitating interaction with resources appropriate for their care and well-being.
  • Perform varied activities and moderately complex administrative/operational/customer support assignments, including computations and data entry.
  • Work collaboratively with our care teams to identify and address members' needs, ensuring timely and effective support.
Requirements
  • Less than 3 years of technical experience with Microsoft Office, including Word, Excel, and Outlook.
  • Knowledge of Microsoft Word, Excel, and Outlook.
  • Administration support experience in a healthcare industry.
  • Familiarity with care and well-being resources.
  • Must be passionate about contributing to an organization focused on continuously improving consumer experiences.
Preferred Qualifications
  • Associate's Degree.
  • Microsoft Access proficiency.
Work Environment

This role is considered patient-facing and is part of Humana's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.

Benefits

As a valued member of our team, you will enjoy a comprehensive benefits package, including medical, dental, and vision benefits, 401(k) retirement savings plan, time off, and more.

About Us

CenterWell Senior Primary Care is a leading provider of senior-focused primary care, dedicated to delivering personalized experiences and addressing the physical, emotional, and social well-being of our patients. As part of Humana Inc., we offer stability, industry-leading benefits, and opportunities for growth and development.