Front Desk Coordinator

1 day ago


Mount Clemens, Michigan, United States Comprehensive Youth Services Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Receptionist to provide administrative support to our team at Clinton Counseling Center. The ideal candidate will have excellent communication skills, proficiency in computer software programs, and previous experience in a customer service or administrative role.

Key Responsibilities
  • Manage client check-in, answer phone calls, and schedule appointments efficiently.
  • Collect and update client information accurately using our electronic record-keeping system.
  • Process payments, handle insurance forms, and maintain financial records about client fees.
  • Assist therapists with various administrative tasks, including organizing files and preparing documents.
  • Maintain a positive and welcoming atmosphere at the front desk and waiting rooms.
  • Support psychiatrists by inputting pharmacies into the electronic system and keeping records of prescriptions.
  • Collaborate with other staff members to ensure efficient operation of the counseling center.
  • Adhere to all privacy and confidentiality regulations regarding client information.
Requirements
  • High school diploma or G.E.D. certificate
  • Effective communication skills and ability to work well with others
  • Proficiency in computer software programs, including Microsoft Office and Google Drive
  • Previous experience in a customer service or administrative role is preferred
  • Must complete a background check
About Us

Clinton Counseling Center is a non-profit organization providing substance abuse and mental health outpatient counseling services to adults, adolescents, and families. We are committed to providing hope and healing to individuals seeking support.



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