Night Auditor

2 months ago


Mount Pleasant, Michigan, United States Hyatt Place Mt Pleasant Full time

About Hyatt Place Mt Pleasant

Hyatt Place Mt Pleasant is a leading hospitality company that offers a unique blend of comfort, convenience, and personalized service. Our hotel is committed to providing an exceptional guest experience, and we're seeking a skilled Night Auditor to join our team.

Job Summary

We're looking for a detail-oriented and organized Night Auditor to support the successful execution of all hotel operations. As a key member of our front desk team, you'll be responsible for ensuring that standards and procedures are being followed, leading specific teams, and assisting with meeting or exceeding property goals.

Key Responsibilities

  • Customer Service: Provide exceptional customer service and implement high standards of service on property.
  • Technical Skills: Knowledge and aptitude for use of a variety of computer software applications and property management systems and reservation systems.
  • Goal-Oriented: Ensure that goals are being translated to the team as they relate to guest tracking and productivity.
  • Leadership: Serve as Manager on Duty in absence of the General Manager.

Requirements

To be successful in this role, you'll need:

High school diploma or GEDThree (3) years previous hotel guest services, front desk, housekeeping or related management experienceScheduled days and time vary based on hotel needs; may be required to work weekends and holidays

What We Offer

As a Night Auditor at Hyatt Place Mt Pleasant, you'll enjoy a competitive salary, medical/dental/vision benefits, a generous PTO program, points-based bonus, daily pay, and an Employee Referral bonus program. We're proud to be an Equal Opportunity Employer and are committed to diversity and inclusion in the workplace.


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