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Veterinary Front Office Coordinator

2 months ago

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About the Role

We are seeking a highly organized and compassionate Veterinary Front Office Receptionist to join our team at Palisades Veterinary Hospital, an EverVet Partner. As a key member of our front office team, you will be responsible for providing exceptional customer service to our clients and their pets.

Key Responsibilities
  • Client Communication: Greet clients and their pets, manage waiting room, and interact with clients to ensure a positive experience.
  • Administrative Tasks: Prepare invoices, take payments, and maintain accurate records.
  • Patient Care: Take digital photos of patients, send reminders, and assist with prescription and food orders.
  • Inventory Management: Monitor and maintain inventory levels, report needs, and assist with ordering supplies.
  • Facility Maintenance: Assist with maintaining the cleanliness and organization of the hospital, including exam rooms, treatment areas, and common spaces.
Requirements
  • Education: High School Diploma or equivalent required.
  • Experience: At least one year of experience in a customer-facing role, preferably in a veterinary or healthcare setting.
  • Skills: Strong communication and interpersonal skills, basic math and writing skills, and ability to lift up to 50 pounds.
  • Knowledge: Basic understanding of veterinary medicine, including vaccinations, laboratory tests, and common diseases.
Benefits
  • Competitive Pay: $18 - $23 per hour.
  • Benefits Package: Medical, dental, vision, paid time off, and a 401(k) plan with employer match.
  • Career Development: Opportunities for professional growth and development, including tuition reimbursement and access to industry events.