Customer Service Representative

2 days ago


Bend, Oregon, United States PrideStaff Full time
Customer Service Representative Opportunity

PrideStaff is seeking a skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, resolving customer complaints and concerns, and ensuring a positive experience for all customers.

Key Responsibilities:
  • Answer inbound calls from customers in a professional and courteous manner
  • Research and resolve customer inquiries and issues in a timely and efficient manner
  • Provide customers with product and service information and resolve customer complaints and concerns
  • Enter customer information into our system and identify and escalate priority issues
  • Complete call logs and produce call reports
  • Provide follow-up customer calls as necessary

Requirements:
  • Recent and relevant experience in customer service
  • Excellent communication and interpersonal skills
  • Working knowledge of Microsoft Word and Excel
  • Strong data entry, typing, and computer skills
  • Able to provide 2 professional references

About PrideStaff:

PrideStaff is a recruiting firm specializing in staffing for Central Oregon businesses. We offer a wide range of rewarding career options, including temporary and full-time positions. Our generous pay and benefit package, combined with our commitment to treating our employees with dignity and respect, make us a great choice for job seekers.

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