Veterinary Client Service Representative
2 days ago
We are seeking a compassionate and professional Veterinary Client Service Representative to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our client services team, you will be responsible for providing exceptional customer service to our clients and their pets.
Key Responsibilities:
- Provide warm and welcoming greetings to clients and their pets, ensuring a positive experience from the moment they arrive.
- Manage client communications, appointment scheduling, and patient records with accuracy and efficiency.
- Support veterinary teams by handling client inquiries, resolving issues, and providing empathetic support during stressful situations.
- Assist with administrative tasks, such as photocopying, faxing records, and ordering supplies, to ensure seamless hospital operations.
- Maintain a clean and organized lobby, offering refreshments and amenities to clients as needed.
Requirements:
- High school diploma or equivalent required; technical knowledge in a clinical setting a plus.
- Excellent customer service and communication skills, with the ability to multitask in a fast-paced environment.
- Calm and reassuring demeanor, with the ability to empathize with clients in stressful situations.
- Ability to lift up to 40 pounds, with occasional team lifts of up to 150 pounds.
- Manual dexterity and visual acuity to perform administrative tasks and handle small equipment.
What We Offer:
- Competitive hourly wage of $20-22.
- A dynamic and supportive work environment, with opportunities for growth and development.
- A comprehensive benefits package, including [insert benefits].
Why Join Our Team?
We believe that a diverse and inclusive workforce is essential to our success. As a member of our team, you will have the opportunity to work with a talented and dedicated group of professionals who share a passion for delivering exceptional patient care and customer service.
At the Veterinary Referral Center of Central Oregon Inc, we are committed to creating a positive and supportive work environment that fosters growth, development, and well-being. We offer a range of benefits and perks to support our team members, including [insert benefits].
Join our team and be a part of a dynamic and supportive work environment that values diversity, inclusion, and exceptional patient care.
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