Veterinary Client Service Representative

4 weeks ago


Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time
About Us

Veterinary Referral Center of Central Oregon Inc is a leading provider of advanced pet care services in Central Oregon. Our team of dedicated professionals is committed to delivering exceptional patient and client experiences.

Job Summary

The Veterinary Client Service Representative plays a critical role in ensuring that our clients receive the highest level of service and care. As the first point of contact, this individual will provide compassionate and professional support to pet parents, addressing their needs promptly and accurately.

Key Responsibilities
  • Provide exceptional client service, ensuring a positive experience for all pet parents
  • Manage client communications, appointment scheduling, and patient records with accuracy and efficiency
  • Support veterinary teams in delivering high-quality patient care
  • Handle dogs and cats when needed for owners, technicians, and/or doctors
  • Answer incoming phone calls, providing general information or forwarding calls to technicians or doctors as necessary
  • Schedule appointments using a cloud-based medical records management system
  • Process and settle bills, handling financial transactions with accuracy
  • Maintain accurate patient records, ensuring all contact information and medical history is up to date
  • Perform administrative tasks such as photocopying, faxing records, and ordering supplies to support hospital operations
Requirements
  • Technical knowledge in a clinical setting acquired through apprenticeship, degree pursuit, or professional certification
  • Minimum education requirement: high school diploma or equivalent
  • Preferred: hands-on experience working in veterinary general practice or veterinary multi-specialty hospital
Physical Demands
  • Lift and carry up to 40 lbs
  • Team lift and carry up to 150 lbs
  • Apply common sense understanding to carry out instructions, deal with problems with concrete variables, and draw appropriate conclusions
  • Ability to stand, walk, and move around the hospital for extended periods
  • Frequent sitting, standing, bending, and reaching during tasks such as filing, handling animals, or working at a desk
  • Manual dexterity sufficient to accurately work with small, delicate pieces of equipment or large heavy objects/containers/machinery
  • Tolerance for potential exposure to allergens, pet dander, and various cleaning or disinfecting products
  • Frequent use of hands and fingers for typing, using phone systems, and performing administrative duties
  • Visual acuity to read detailed information from computer screens and patient records
Compensation

20-22 Hourly Wage



  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    About the RoleWe are seeking a compassionate and professional Veterinary Client Service Representative to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our client-facing team, you will play a vital role in ensuring exceptional client experiences.Key ResponsibilitiesProvide exceptional client service, ensuring a...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Title: Veterinary Client Service RepresentativeWe are seeking a compassionate and professional Veterinary Client Service Representative to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our client services team, you will be responsible for providing exceptional customer service to our clients and their pets.Key...


  • Bend, Oregon, United States Veterinary Referral Center Of Central Oregon Inc Full time

    Job Summary:The Veterinary Client Service Representative plays a vital role in delivering exceptional client experiences at the Veterinary Referral Center of Central Oregon. As the first point of contact, this role requires a compassionate and professional demeanor to address client needs promptly and accurately.Key Responsibilities:Greet and welcome...


  • Bend, Oregon, United States Veterinary Referral Center Of Central Oregon Inc Full time

    Job Summary:The Veterinary Client Service Representative plays a vital role in delivering exceptional client experiences at the Veterinary Referral Center of Central Oregon. As the first point of contact, this role requires a compassionate and professional demeanor to address client needs promptly and accurately. The ideal candidate will possess excellent...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    We are a team of dedicated pet care professionals who strive to provide exceptional service to our patients and their owners. Our state-of-the-art facility offers a range of services, including dermatology, internal medicine, and surgery. We are committed to delivering high-quality care and creating a positive experience for all our clients.At the Veterinary...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job DescriptionWe are a team of dedicated professionals at the Veterinary Referral Center of Central Oregon Inc, committed to delivering exceptional care to our patients and their families. Our state-of-the-art facility offers a wide range of services, including dermatology, internal medicine, medical oncology, neurology, surgery, physical rehabilitation,...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    We are a group of enthusiastic pet heroes who go beyond expectations at providing a personalized experience for all patient-guests and their parents.Our Specialty Services:DermatologyInternal MedicineMedical OncologyNeurologySurgeryPhysical RehabilitationOphthalmologyEmergencyUrgent CareOur State-of-the-Art Facility:We have created a purpose-built veterinary...

  • Veterinary Technician

    4 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Title: Overnight Certified Veterinary TechnicianWe are a dynamic team of pet care professionals dedicated to delivering exceptional patient care and personalized experiences for our furry friends and their owners.As a Certified Veterinary Technician at the Veterinary Referral Center of Central Oregon, you will play a vital role in our team's success....


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Title: Certified Veterinary TechnicianWe are seeking a highly skilled and compassionate Certified Veterinary Technician to join our Surgery Department at the Veterinary Referral Center of Central Oregon. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinarians in delivering...

  • Veterinary Assistant

    4 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Title: Veterinary Emergency AssistantWe are a dynamic team at the Veterinary Referral Center of Central Oregon, seeking a highly skilled and compassionate Veterinary Emergency Assistant to join our ranks. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinarians in delivering top-notch...

  • Veterinary Specialist

    4 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job SummaryWe are seeking a highly skilled and compassionate Emergency Department Veterinarian to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our emergency medicine team, you will provide exceptional patient care, lead by example, and contribute to the educational development of interns and externs.Key...

  • Veterinary Technician

    4 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Join Our Team of Veterinary ProfessionalsWe are a leading veterinary specialty hospital in Central Oregon, providing advanced pet care services to our community. Our team is dedicated to delivering exceptional patient and client care, education, and a fun work environment.Key Responsibilities:Work with various departments and services, with a focus on...

  • Veterinary Assistant

    4 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job SummaryWe are seeking a highly skilled and compassionate Veterinary Assistant to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our emergency department, you will play a vital role in providing exceptional patient care and supporting our veterinarians in delivering top-notch medical services.Key...

  • Veterinary Technician

    3 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Summary: We are seeking a skilled and compassionate Certified Veterinary Technician to join our team at the Veterinary Referral Center of Central Oregon. As a key member of our emergency medicine department, you will play a vital role in providing exceptional patient care and supporting our dedicated team of veterinarians and support staff.Key...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Key ResponsibilitiesWe are seeking a skilled and compassionate Veterinary Technician to join our team at the Veterinary Referral Center of Central Oregon Inc. This is a unique opportunity to work in a fast-paced, state-of-the-art veterinary hospital, providing exceptional patient care and support to our dedicated team.Key ResponsibilitiesPatient CareAssist...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job DescriptionWe are seeking a Certified Veterinary Technician to join our Surgery Department at the Veterinary Referral Center of Central Oregon Inc. As a key member of our team, you will provide exceptional patient care and support to our veterinarians and clients.Responsibilities:Assist in surgical procedures, process instruments for sterilization, and...

  • Veterinary Assistant

    3 weeks ago


    Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Summary:The Veterinary Referral Center of Central Oregon Inc is seeking a skilled Veterinary Assistant - Emergency and Patient Care to join our team. As a key member of our emergency department, you will provide exceptional patient care and support to our veterinarians and technicians. Your clinical knowledge and attention to detail will ensure that...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    Job Title: Certified Veterinary TechnicianWe are seeking a highly skilled and compassionate Certified Veterinary Technician to join our Surgery Department at the Veterinary Referral Center of Central Oregon Inc. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinarians in delivering...


  • Bend, Oregon, United States Veterinary Referral Center of Central Oregon Inc Full time

    About the RoleWe are seeking a highly skilled Certified Veterinary Technician to join our Surgery Department at the Veterinary Referral Center of Central Oregon. As a key member of our team, you will play a vital role in providing exceptional patient care and supporting our veterinarians in surgical procedures.Key ResponsibilitiesAssist in surgical...


  • Bend, Oregon, United States Veterinary Referral Center Of Central Oregon Inc Full time

    Job SummaryWe are seeking a skilled Veterinary Rehabilitation Specialist to join our team at the Veterinary Referral Center of Central Oregon Inc. As a key member of our Physical Rehabilitation service, you will be responsible for providing high-quality medical care to patients, including conducting physical examinations, interpreting diagnostic tests, and...