Client Support Specialist

2 weeks ago


Paramus, New Jersey, United States Blackbird Recruiting Full time

Client Support Specialist - Property & Casualty Insurance

Salary Range: $50,000 - $60,000

Location: Remote

Key Responsibilities:

  • Provide timely responses to client inquiries through various communication channels including phone, email, and live chat.
  • Handle client concerns and complaints with understanding and professionalism.
  • Deliver comprehensive information regarding our Property & Casualty insurance offerings.
  • Assist clients with modifications, renewals, and terminations of their policies.
  • Accurately process and document client requests within the system.
  • Confirm client details and maintain up-to-date records.
  • Guide clients through the claims process, ensuring clarity at each stage.
  • Collect necessary documentation and information for efficient claim processing.
  • Collaborate with the claims department to facilitate swift claim resolutions.
  • Identify potential opportunities for up-selling or cross-selling additional insurance solutions.
  • Support the sales team by sharing relevant client insights and information.
  • Engage in outbound call initiatives to follow up on leads and policy renewals.
  • Investigate and resolve client issues promptly.
  • Coordinate with internal teams to ensure a high level of client satisfaction.
  • Escalate complex matters to senior management when required.
  • Stay informed about industry developments and product knowledge.
  • Participate in training sessions and team discussions.
  • Provide constructive feedback on enhancing client service processes and policies.
Qualifications:
  • Experience with Property and Casualty insurance products is advantageous.
  • Exceptional verbal and written communication skills.
  • Strong analytical and conflict-resolution skills.
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook).
  • Familiarity with customer relationship management (CRM) systems.
  • Client-focused with a positive demeanor.
  • Ability to manage stressful situations with composure.
  • Detail-oriented with excellent organizational capabilities.
  • Ability to work autonomously and collaboratively within a team.


  • Paramus, New Jersey, United States PMG, Inc. Full time

    Are you a recent graduate eager to launch your professional journey? PMG, Inc. is on the lookout for dynamic individuals to become part of our Sustainable Energy Client Support team. As a prominent firm in Business Management and Client Consulting, we provide exceptional growth prospects for driven candidates.Position: Sustainable Energy Client Support...


  • Paramus, New Jersey, United States PremierPath ABA LLC Full time

    Job OverviewPosition Summary:The Behavior Support Specialist plays a crucial role in delivering behavioral therapy services under the guidance of a Board Certified Behavior Analyst (BCBA). This position is designed for individuals who are dedicated to enhancing the lives of those with special needs and developmental challenges.Key Responsibilities:- Execute...


  • Paramus, New Jersey, United States Russell Tobin Full time

    Job SummaryRussell Tobin & Associates is seeking a highly skilled IT Support Specialist to join our team. As a key member of our IT department, you will be responsible for providing top-notch support and complex problem resolution to our clients and internal teams.Key ResponsibilitiesProvide advanced technical support and troubleshooting for computer...


  • Paramus, New Jersey, United States Trandon Associates, Inc Full time

    Position OverviewTrandon Associates, Inc. is in search of a dedicated full-time Legal Support Specialist to join our busy elder-law practice.Key Responsibilities:Engage effectively with senior clients and their caregivers;Demonstrate exceptional attention to detail;Interpret title reports, contracts, and corporate documents accurately;Facilitate real estate...


  • Paramus, New Jersey, United States Lois Law Firm, LLC Full time

    About the RoleLois Law Firm, LLC is seeking a highly organized and detail-oriented Client Relations Specialist to join our Client Relations Department in Paramus, NJ. As a key member of our team, you will be responsible for ensuring the smooth operation of our billing and invoicing processes.ResponsibilitiesEnter all incoming payments into our internal...


  • Paramus, New Jersey, United States HealthEcareers - Client Full time

    About the RoleAt HealthEcareers - Client, we're committed to delivering exceptional patient care and creating a supportive work environment for our team members. As a Registered Nurse, you'll play a vital role in achieving our mission to transform healthcare and serve as a leader of positive change.Key ResponsibilitiesProvide high-quality patient care,...


  • Paramus, New Jersey, United States HealthEcareers - Client Full time

    About UsAt HealthEcareers - Client, we're dedicated to delivering exceptional patient care and creating a supportive work environment for our team members. As a Registered Nurse, you'll play a vital role in helping our patients live better, healthier lives.Key ResponsibilitiesProvide high-quality patient care, working collaboratively with our...


  • Paramus, New Jersey, United States HealthEcareers - Client Full time

    About Us: At HealthEcareers - Client, we prioritize the well-being of our patients and the professional growth of our team members. Our commitment to fostering a supportive and collaborative environment allows us to provide exceptional healthcare services. Position Overview: The Registered Nurse plays a vital role in delivering care to a designated patient...


  • Paramus, New Jersey, United States HealthEcareers - Client Full time

    About Us: At HealthEcareers - Client, we believe that our team members are the cornerstone of our success. We are dedicated to enhancing the lives of our patients while fostering a supportive environment for our staff. Our culture emphasizes collaboration and connection, ensuring that our employees feel valued and empowered. Position Overview: The Registered...


  • Paramus, New Jersey, United States The FiftyFifty Group, Inc - Lola Products Full time

    Job TitleClient Relations and Order Management SpecialistCompany OverviewThe Fifty/Fifty Group, Inc - Lola Products is a family-owned enterprise dedicated to the design, development, and distribution of innovative cleaning tools for a wide-ranging clientele.Job DescriptionBecome a Part of The Fifty/Fifty Group, Inc - Lola Products: Client Relations and Order...


  • Paramus, New Jersey, United States HealthEcareers - Client Full time

    About Us: At HealthEcareers - Client, we prioritize the well-being of our patients and our team members. Our culture fosters connection and collaboration, ensuring that everyone contributes to our mission of enhancing healthcare. Role Overview: The Registered Nurse serves as a vital caregiver for a designated patient demographic, striving to achieve optimal...


  • Paramus, New Jersey, United States COMPANY Full time

    Position OverviewThe Laboratory Support Specialist in Pathology plays a crucial role in providing vital administrative assistance within the laboratory environment, focusing on the management and processing of specimens, slides, and related documentation.Key Responsibilities:Address specific requests pertaining to Histology, Cytology, and...


  • Paramus, New Jersey, United States John's Main Auto Body Full time

    Job OverviewWe are seeking a dedicated Administrative Support Specialist to assist with various clerical tasks within our organization.Key ResponsibilitiesPerform general office duties including answering phone calls and responding to inquiries.Prepare and manage invoices accurately and efficiently.Support daily operations by maintaining organized records...


  • Paramus, New Jersey, United States Phaxis Full time

    Position OverviewAs a Clinical Support Specialist, you will play a vital role in enhancing patient care by managing surgical scheduling and providing essential support to both patients and healthcare teams.Key ResponsibilitiesCoordinate and manage the scheduling of surgical procedures, ensuring efficient use of operating room resources.Maintain and update...


  • Paramus, New Jersey, United States Coda Staffing Full time

    Job OverviewPosition Type: Temporary to PermanentThe Technical Product Support Specialist plays a crucial role within the Customer Experience team, addressing advanced support inquiries related to wine storage solutions, including refrigerators, cellars, and cooling systems. This proactive individual will deliver precise and prompt resolutions to customer...


  • Paramus, New Jersey, United States Fidelity Investments Full time

    Investment Client AdvisorWe are looking for an Investment Client Advisor to become a vital part of our team at Fidelity Investments. In this influential role, you will directly contribute to client satisfaction and the overall success of our branch. Your responsibilities will include engaging with clients, recognizing potential opportunities, and serving as...


  • Paramus, New Jersey, United States United Global Technologies Full time

    Job OverviewAs a **Legal Support Specialist** at United Global Technologies, you will provide essential paralegal assistance to the Legal Department by undertaking a diverse range of paralegal responsibilities. Your role will include the review and preparation of legal documents, as well as acting as a liaison with various internal and external stakeholders,...


  • Paramus, New Jersey, United States CENTER FOR DERMATOLOGY Full time

    Job OverviewDEPARTMENT: ClinicalSUPERVISION RECEIVED: Reports to Clinical Supervisor / Practice ManagerPOSITION SUMMARY: The Clinical Support Specialist plays a vital role in assisting healthcare providers with patient care and ensuring smooth clinical operations.LOCATION: Paramus NJ and Hoboken NJ (Travel may be required) KEY RESPONSIBILITIES:Collaborate...


  • Paramus, New Jersey, United States V R Della Infotech Inc Full time

    Job OverviewPosition Summary: The primary function of this role is to deliver exceptional technical assistance and complex issue resolution for V R Della Infotech Inc. clients across various sectors. This position involves supporting computer systems, communication devices, mobile technology, network connections, and software applications for clients located...


  • Paramus, New Jersey, United States V R Della Infotech Inc Full time

    Job OverviewPosition Summary: The primary objective of this role is to deliver exceptional technical assistance and resolve intricate issues for clients of V R Della Infotech Inc. This includes support for computer systems, communication devices, mobile technology, network connections, and software applications across various locations.Work Environment: This...