Care Management Specialist

6 days ago


Miami Beach, Florida, United States Mount Sinai Medical Center of Miami Beach Full time
About the Role

We are seeking a highly skilled Care Management Specialist to join our team at Mount Sinai Medical Center of Miami Beach. As a key member of our care management team, you will play a vital role in ensuring that our patients receive the highest level of care and support.

Key Responsibilities
  • Identify and Coordinate Care: Utilize Epic work queues to identify patients requiring a MOON or initial IMM, and coordinate with care managers and social workers to ensure timely and effective care.
  • Communicate with Patients and Families: Explain notices and answer questions to ensure patients understand their rights and responsibilities, and provide follow-up IMM and Choice Letters as requested.
  • Document and Maintain Records: Accurately document all patient and family interactions, and maintain regular communication with care management leadership.
  • Collaborate with Interdisciplinary Teams: Work closely with social workers, care managers, and other healthcare professionals to ensure seamless care coordination.
  • Provide Excellent Customer Service: Maintain positive interpersonal relationships and adhere to customer service standards in all interactions with internal and external contacts.
Requirements
  • Education: High School Diploma or GED
  • Experience: 2 years of healthcare experience preferred, with knowledge of care management functions
What We Offer

We are committed to providing a comprehensive benefits package that supports the physical and mental well-being of our employees. Our benefits include:

  • Health benefits
  • Life insurance
  • Long-term disability coverage
  • Healthcare spending accounts
  • Retirement plan
  • Paid time off
  • Pet Insurance
  • Tuition reimbursement
  • Employee assistance program
  • Wellness program


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