Assistant Store Manager

5 days ago


Beaumont, Texas, United States Community Choice Financial Family of Brands Full time
About the Role

We are seeking a highly skilled and experienced Assistant Store Manager to join our team at Community Choice Financial Family of Brands. As a key member of our store management team, you will be responsible for providing exceptional customer service, leading a team of customer service representatives, and ensuring the overall success of our store operations.

Key Responsibilities
  • Customer Service Leadership: Develop and implement strategies to improve customer satisfaction and loyalty, ensuring that our customers receive the highest level of service and support.
  • Team Management: Supervise and train a team of customer service representatives, providing guidance and coaching to ensure they have the skills and knowledge needed to succeed in their roles.
  • Store Operations: Oversee the day-to-day operations of the store, including managing inventory, processing transactions, and maintaining a clean and safe store environment.
  • Risk Management: Assess and mitigate risk associated with financial transactions, ensuring that our customers and employees are protected.
  • Compliance: Ensure that all store operations are in compliance with company policies, procedures, and regulatory requirements.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Minimum one year experience in customer service, sales, or retail, with at least 3 months of supervisory or leadership experience.
  • Skills: Excellent verbal and written communication skills, ability to work in a fast-paced environment, and proficiency in Microsoft Office and other systems.
What We Offer
  • Comprehensive Training Program: Our new hire training program will equip you with the skills and knowledge needed to succeed in your role.
  • Performance-Based Career Advancement: We offer opportunities for career advancement based on performance, so you can grow and develop your skills.
  • Competitive Benefits: We offer a range of benefits, including medical insurance, 401(k) retirement plan, and paid time off.


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