Retail Store Supervisor

6 days ago

Beaumont, Texas, United States Tuesday Morning Full time
Job Summary

We are seeking a highly motivated and experienced Assistant Store Manager to join our team at Tuesday Morning. As a key member of our store leadership team, you will be responsible for driving sales growth, improving customer satisfaction, and maintaining a high level of operational excellence.

Key Responsibilities
  • Sales and Merchandising: Maximize sales results by creating a sales-generating environment through the implementation of all corporate sales directives.
  • Customer Service: Ensure associates provide excellent customer service at all times, and oversee the recovery process to ensure that Company standards are met throughout the store.
  • Merchandising and Presentation: Supervise and direct associates in inspecting the sales floor for seasonality, quality, and quantity of merchandise, signage, and presentation to ensure all company directives are met.
  • Staffing and Training: Assist in the development of knowledgeable store teams to drive sales, customer service, and to maintain proper store condition.
  • Leadership and Communication: Effectively communicate and interpret store policies, procedures, programs, and objectives to store associates, and foster a work environment in which associates are encouraged to communicate creative and innovative ideas.
  • Loss Prevention and Safety: Work with Store Manager to oversee accuracy of recordkeeping, to include cash handling, sales, and refund receipts, and returns, and maintain a safe working and shopping environment for both associates and customers.
Requirements
  • 2-3 years of recent retail and supervisory experience required.
  • Excellent communication skills required for effective interaction with customers and associates.
  • Ability to lead, make decisions, explain procedures, convey information, analyze numbers, resolve problems or conflict, demonstrate reasoning, adaptability, conceptualizing, attention to detail, time management, organization, and computer skills.
  • Must demonstrate outstanding interpersonal skills in order to resolve any associate or customer complaints or issues in a manner that promotes a positive work environment and service standards in accordance with Company philosophy.
Physical Requirements
  • Must be able to frequently lift and carry products weighing less than 5 pounds.
  • Will occasionally need to lift and carry products weighing up to 50 pounds.
  • Occasional pushing and pulling of carts and product weighing 50 to 250 pounds.
  • Frequent reaching and grasping at various levels and directions in order to move/stack boxes of product and stock product on display racks.
  • Continuous standing; frequent walking, climbing, crawling, stooping, bending, and twisting; and occasional kneeling needed in order to stock product(s) on display racks.
  • Frequent reading of written documents and product labels.
  • May need to distinguish colors when stocking and assisting customers.
  • Continuous need to hear in order to respond to and interact with management, associates, and customers.
  • Will need to hear requests in person, and via intercom and telephone.
  • Continuous verbal communication with management, associates, and customers in person, and via intercom and telephone.
  • Occasional use of hand tools such as screwdriver, hammer, scissors, box knife, pricing guns, etc., used to assemble/disassemble/unpack/prepare products, shelves, displays, etc.
  • Occasional driving of personal vehicle to bank, meetings, and other stores for business purposes. A valid driver's license is required.

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