Customer Service Representative
1 day ago
The Receptionist at Pohanka Chevrolet Chantilly plays a vital role in providing exceptional customer service and ensuring a positive experience for all visitors.
Key Responsibilities- Welcome and greet customers in a warm and professional manner
- Answer and direct phone calls to the appropriate department or individual
- Respond to customer inquiries and schedule service appointments
- Check in and direct customers to the service advisor or salesperson
- Maintain a clean and organized front desk and waiting area
- Handle mail and packages
- Process customer payments and update records
- Assist with administrative tasks as needed
- Collaborate with team members to ensure a positive customer experience
- High school diploma or equivalent
- At least 1 year of customer service experience
- Excellent communication and interpersonal skills
- Strong organizational skills and ability to multitask
- Proficient computer skills, including Microsoft Office
- Availability to work a flexible schedule, including evenings and weekends
Pohanka Chevrolet Chantilly is an equal opportunity employer and is committed to creating an inclusive and diverse work environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, or veteran status.
We are dedicated to providing a harassment-free work environment and expect all employees to treat others with respect and professionalism.
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