Restaurant Operations Manager

2 weeks ago


Madison, Wisconsin, United States cava Full time
{"title": "Guest Experience Manager", "description": "Key Responsibilities

As a Guest Experience Manager at CAVA, you will play a critical role in ensuring our guests have an exceptional dining experience. Your key responsibilities will include:

  • Leading and developing a high-performing team of Team Members and Special Ops Trainers
  • Overseeing the entire guest experience, from food preparation to service
  • Developing and implementing culinary standards and ensuring food safety and quality
  • Managing food and beverage inventory, ordering, and budget
  • Providing exceptional customer service and resolving guest complaints
  • Collaborating with the General Manager to achieve business objectives
Physical Requirements

The Guest Experience Manager role requires:

  • Ability to stand for long periods and lift up to 50 pounds
  • Comfortable working in hot and cold temperatures, as well as near open flames
  • Ability to bend, reach, and lift overhead
  • Good communication and interpersonal skills
Benefits

As a valued member of the CAVA team, you will enjoy a range of benefits, including:

  • Competitive pay and opportunities for advancement
  • Health, dental, and vision insurance
  • 401(k) enrollment with company match
  • Free CAVA meals for every shift worked
  • Opportunities for professional growth and development
", "lang_code": "en-US"}

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