Client Relations Specialist

2 weeks ago


Richmond, Virginia, United States GO Car Wash Full time

Customer Service Teammate

Position Overview

The Customer Service Teammate (CST) is responsible for cultivating relationships with both new and existing clientele, promoting membership options, and enhancing wash services through effective sales techniques. The CST has the potential to earn up to $14.00 per hour through commissions based on monthly pass sales and performance. Providing exceptional customer service is a fundamental expectation for this role.

Physical Requirements

This position requires the ability to lift weights ranging from 25 to 80 pounds regularly, respond promptly to auditory signals, navigate uneven surfaces or confined spaces safely, maintain clear vision to identify hazards, ascend ladders while carrying significant weight, endure extreme weather conditions, and properly utilize personal protective equipment throughout the workday. Prolonged periods of standing or movement are also expected.

Key Responsibilities

  1. Welcome all customers with a friendly demeanor and a positive attitude.
  2. Comprehend and communicate the benefits of **GO** Car Wash membership packages and pricing effectively.
  3. Possess a thorough understanding of the soaps, chemicals, and equipment utilized in the wash process, educating customers on the entire procedure.
  4. Employ the **GO** sales script consistently during customer interactions.
  5. Assist customers with vehicle guidance, adhering to **GO** Guide-On protocols at all times.
  6. Foster genuine connections with customers, enhancing relationships through outstanding service to drive membership sales.
  7. Proactively engage with customers on-site to ensure exceptional service and provide additional opportunities for membership sales.
  8. Maintain a clean, organized, and safe wash environment.
  9. Act as a representative of **GO** Car Wash, embodying the company’s core values daily.
  10. Perform additional duties as assigned.

Qualifications

A high school diploma or equivalent is preferred. Previous experience in customer service (six months) is advantageous, along with any sales or car wash experience.

Essential Skills

  • Ability to work independently while collaborating effectively with a team to achieve shared objectives.
  • Dedication to providing an exceptional experience for both teammates and customers, alongside operational excellence.
  • Exhibit a positive and enthusiastic attitude consistently.
  • Strong work ethic with a focus on driving sales performance.

Benefits and Perks

At **GO** Car Wash, we prioritize your health, happiness, and future. We offer a comprehensive benefits package, including medical and dental coverage, a 401(k) plan, flexible working hours, opportunities for career advancement, incentive programs, and much more.



  • Richmond, Virginia, United States Universal Energy Solutions Full time

    Overview:Universal Energy Solutions is a distinguished organization in the energy sector, dedicated to offering eco-friendly energy alternatives. We are on the lookout for a committed and customer-focused Client Relations Specialist to become part of our dynamic team. In this role, you will serve as the main contact for our esteemed clients, ensuring their...


  • Richmond, Virginia, United States H.J. Holtz & Son Full time

    Job OverviewAre you a personable and supportive individual who enjoys assisting others?Do you excel in communication and create a welcoming atmosphere?If so, we invite you to consider an exciting opportunity as a Client Relations Specialist at H.J. Holtz & Son, a well-established and innovative residential painting contractor.Position Summary: The Client...


  • Richmond Heights, Virginia, United States Hayden Pryor - State Farm Agent Full time

    Exciting Career Opportunity: Client Relations SpecialistPosition OverviewBecome a vital part of our organization as a Client Relations Specialist and take the next step in your professional journey with significant opportunities for advancement. We seek motivated individuals who possess strong communication skills and a keen understanding of business...


  • Richmond, Virginia, United States Quality Talent Group Full time

    About the RoleAs a Client Relations Specialist at Quality Talent Group, you will play a pivotal role in fostering trust and satisfaction among our clientele. We pride ourselves on being a leader in the industry, dedicated to providing exceptional service and support. Our organization is recognized for its commitment to quality and customer care, operating...


  • Richmond, Virginia, United States The MGN Foundation Full time

    We are looking for dedicated individuals with outstanding interpersonal skills for full-time positions as Client Relations Specialists and Customer Engagement Associates. This entry-level opportunity is distinct from a traditional call center setting. We highly encourage applicants with backgrounds in hospitality, retail, or service industries to consider...


  • Richmond, Virginia, United States The MGN Foundation Full time

    We are looking for dedicated individuals with outstanding interpersonal skills for full-time positions as Client Relations Specialists and Relationship Management Trainees. This entry-level opportunity is not situated in a call center environment. We highly encourage applicants with backgrounds in hospitality, food service, or retail to consider this...


  • Richmond, Virginia, United States Kevin Patton - State Farm Agent Full time

    Position SummaryWe are looking for a dynamic and career-focused individual to join our team as a Client Relations Specialist. In this role, you will foster and enhance customer connections within the community, promoting our comprehensive range of insurance solutions, including automobile, residential, and life coverage.Key ResponsibilitiesDeliver timely,...


  • Richmond, Virginia, United States HomeTeam Pest Defense Full time

    Position Overview:At HomeTeam Pest Defense, we prioritize our customers. We ensure that our team members are equipped with the necessary tools, support, and training to provide an exceptional experience to every client. Our welcoming and supportive work atmosphere recognizes and rewards outstanding performance. If you take pride in exceeding customer...


  • Richmond, Virginia, United States Trustpoint Full time

    Trustpoint.One is currently seeking a Junior Client Relations Specialist who is detail-oriented, proactive, and collaborative. The Junior Client Relations Specialist will be tasked with effectively managing communications with legal firms and claimants, ensuring a professional approach while conducting thorough reviews of documentation to deliver exceptional...


  • Richmond, Virginia, United States DOSWELL OPERATING GROUP Full time

    Job OverviewLocationRemoteEmployment TypeFull TimeEducation RequirementHigh School DiplomaTravel RequirementNoneWork ScheduleDay ShiftJob CategoryCustomer SupportPosition SummaryWho We Are Looking For:We are seeking individuals who excel in delivering outstanding customer service. As a Client Relations Specialist, you will be instrumental in managing various...


  • Richmond, Virginia, United States DOSWELL OPERATING GROUP Full time

    Job OverviewLocationRemoteEmployment TypeFull TimeEducation RequirementHigh School DiplomaTravel RequirementNoneWork ScheduleDay ShiftJob CategoryCustomer SupportPosition SummaryWho We Are Looking For:We are in search of individuals who excel in delivering outstanding customer service. As a Client Relations Specialist, you will be instrumental in overseeing...


  • Richmond, Virginia, United States Sky's The Limit Marketing, Inc. Full time

    Job OverviewAre you ready to embark on a rewarding career with a dynamic organization? At Sky's The Limit Marketing, Inc., we specialize in partnering with non-profit entities to create impactful outreach initiatives. We are in search of enthusiastic and goal-oriented individuals to enhance our client relations team.As one of the leading promotional...


  • Richmond, Virginia, United States Banfield Full time

    Job OverviewThe Client Service Coordinator (CSC) plays a pivotal role in managing the experience of clients and their pets within the veterinary practice. This position is essential in ensuring that the veterinary team operates efficiently while providing a welcoming and supportive environment for all clients.Key Responsibilities1. **Client Engagement**:...


  • Richmond, Virginia, United States Ichgcp Full time

    Customer Support SpecialistIchgcpLocation: RemoteJob OverviewIn this role, you will receive guidance and mentorship to cultivate the essential skills and foundational knowledge required to assist clients effectively.Key ResponsibilitiesReceive training to offer daily assistance and direction to clients.Acquire the technical competencies necessary to address...


  • Richmond, Virginia, United States A&H Management Full time

    OverviewA&H Management is in search of individuals with a strong foundation in **Sales** and **Client Support** to enhance our workforce. We are aiming to recruit 4-5 new **Client Support Specialists** to contribute to our mission. If you possess experience in **client support, sales, or similar domains**, we welcome you to consider this opportunity with...


  • Richmond, Virginia, United States A&H Management Full time

    Position Overview:The Customer Engagement Specialist at A&H Management plays a vital role in fostering relationships with clients by providing detailed information about our offerings. This position involves addressing customer inquiries and facilitating the enrollment process effectively. A successful candidate will excel in building connections with...


  • Richmond, Virginia, United States Specialist Office Full time

    Job SummaryWe are seeking a highly skilled and experienced Primary Care Nurse Specialist to join our team at Specialist Office. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to our patients.Key ResponsibilitiesSupport the Healthcare TeamProvide clinical and administrative assistance to...


  • Richmond, Virginia, United States City of Richmond, VA Full time

    Job Overview:The City of Richmond is actively looking for a Customer Service Specialist to be part of the Department of Finance. This role is essential in delivering top-notch customer service, assisting citizens, and managing revenue processing related to municipal services. The successful candidate will possess a solid foundation in customer service and...


  • Richmond, Virginia, United States The Bank of America Corporation Full time

    Join Our Team at Bank of AmericaAt Bank of America, we are committed to a shared mission of enhancing financial well-being through meaningful connections.Role Overview:As a Client Services Representative II, you will play a vital role in delivering exceptional customer support. Your responsibilities will include:Providing expert guidance on financial...


  • Richmond, Virginia, United States ICONMA Full time

    Role OverviewAs a Client Relations Executive at ICONMA, you will play a pivotal role in driving revenue growth through our staffing services and solutions.Key ResponsibilitiesRevenue Generation: Cultivate new business opportunities by effectively marketing ICONMA's staffing solutions to potential clients.Market Analysis: Assess and identify both new and...