Office Administrator

4 weeks ago


Castle Hayne, North Carolina, United States W. O. Grubb Full time

An Office Manager is responsible for overseeing the day-to-day operations of the branch, directing staff, and ensuring the achievement of the company's mission and goals, while maintaining exceptional customer service for both internal and external customers.

The individual typically works under limited supervision and is subject to working as necessary to complete their responsibilities.


Key Responsibilities:
• Administration of accounts receivable, payroll, timekeeping, accounts payable, equipment utilization tracking, sales by salesman tracking, and petty cash management.
• Answering phones and directing calls to sales personnel based on previous business relationships.
• Receiving and sorting mail on a daily basis.
• Ordering office supplies and coordinating room reservations for field personnel while traveling.
• Maintaining petty cash and coordinating luncheons and holiday parties.
• Ensuring compliance with corporate policies and ensuring accurate invoicing to customers in a timely manner.
• Reviewing and submitting branch personnel expense reports for approval by the Branch Manager.
• Ensuring compliance with standard operating procedures and reporting progress towards branch goals.
• Reporting branch costs, including facility, personnel, equipment, maintenance, and operations expenses.
• Interfacing with insurance carriers to issue insurance certificates required by customers and troubleshooting insurance issues.
• Performing Notary Public services for company requirements and other duties assigned by the Branch Manager.

Requirements:
• Standard office procedures and practices, including the use of modern office equipment and software applications.
• A minimum of a high school diploma or equivalent.
• Ability to pass a drug test, background check, and fit for duty test.
• Preferably 3 to 5 years of similar experience and previous experience using accounting software.
• Proficient oral and written communication skills, technical skills, and functional skills.

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