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Cafe Service Attendant
2 months ago
- Ensures a tidy and organized workspace. Conducts routine cleaning tasks, including sanitizing tables.
- Punctuality: Arrives for shifts as scheduled, ready to perform duties.
- Builds positive relationships with patrons and colleagues.
- Adheres to uniform standards, including wearing a name tag and gaming license if applicable.
- Accurately takes and processes customer orders, serving food and beverages promptly.
- Regularly checks in with guests to confirm satisfaction and offers refills as necessary.
- Completes side tasks such as replenishing condiments and paper supplies.
- Utilizes brewing equipment to prepare coffee for customers.
- Delivers outstanding customer service, ensuring guests feel welcomed and valued.
- Responds to inquiries regarding menu selections and general information about the cafe.
- Follows established safety protocols to maintain a secure work environment.
- Maintains vigilance in all responsibilities and keeps supervisors informed of any issues.
- Adheres to all relevant regulations, internal policies, and health standards.
- Performs additional tasks as assigned.
Proven experience in hospitality, serving, or hosting, ideally in a gaming setting. Ability to work under pressure and meet deadlines. Strong problem-solving, organizational, and prioritization skills.
EDUCATION AND EXPERIENCE:
High school diploma or equivalent. Minimum of one year of relevant experience.
LANGUAGE SKILLS:
Effective oral and written communication skills in English.
REASONING ABILITY:
No decision-making responsibilities beyond essential job functions.
CERTIFICATIONS:
Completion of Bloodborne Pathogens and hazardous materials training is required.
OTHER SKILLS:
No additional skills are necessary.
PHYSICAL REQUIREMENTS:
This role involves physical activity, including frequent walking, climbing stairs, bending, stretching, and standing for extended periods. Must be able to lift trays and items weighing up to 30 pounds.
WORK ENVIRONMENT:
Work may occur in confined spaces with potentially slippery floors. The environment is typically busy and can vary in temperature due to kitchen operations.
EQUIPMENT USED:
Standard commercial kitchen equipment, including slicers, mixers, ovens, and various utensils.
COMPENSATION:
Starting at $11.40 per hour, based on experience, plus tips.
Bronco Billy's Casino offers a comprehensive benefits package for full-time employees, including medical, dental, vision, life insurance, disability coverage, a 401k retirement plan with matching contributions after one year, generous paid time off, transportation assistance, gym memberships, tuition reimbursement, and additional perks.