Sales Associate

24 hours ago

Toms River, New Jersey, United States Express Full time
About Express

Express is a leading fashion retailer offering a wide range of stylish and affordable clothing, shoes, and accessories for men and women. We are committed to providing an exceptional shopping experience for our customers, and we are seeking a highly motivated and customer-focused Sales Associate to join our team.

Responsibilities

The Sales Associate is responsible for providing a great in-store shopping experience for our customers, while also assisting with tasks such as stocking, cleaning, and folding merchandise. Key responsibilities include:

  • Maintaining a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
  • Following company policies and procedures to ensure the safety of all associates and customers.
  • Assisting with product launch changes according to company SOP.
  • Providing a Great Customer Experience by delivering on all aspects of the customer experience model.
  • Processing transactions quickly and accurately to reduce customer wait time.
  • Positively resolving customer service-related issues as they arise and communicating all issues and resolutions to Store Management.
  • Driving credit and loyalty member programs by explaining benefits and encouraging customers to participate.
Requirements

To be successful in this role, you will need:

  • High School or Equivalent education.
  • 0-2 years of relevant job experience, with a minimum of 6 months.
  • Proficient in the use of technology, including iPads and registers.
  • Meets defined availability criteria, including nights, weekends, and non-business hours.
  • Meets physical requirements.
Benefits

Express offers a range of benefits to help protect full-time associates' health and long-term financial security, including:

  • Medical, pharmacy, dental, and vision coverage.
  • 401(k) and Roth 401(k) with Company match.
  • Merchandise discount.
  • Paid Time Off.
  • Parental leave for new moms and dads.

Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.

Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.

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