Sales Associate
1 day ago
Express is a leading fashion retailer offering a wide range of stylish and high-quality clothing, shoes, and accessories for men and women. Our mission is to provide an exceptional shopping experience for our customers, with a focus on style, quality, and value.
Job SummaryWe are seeking a highly motivated and customer-focused Sales Associate to join our team at our Ocean County store. As a Sales Associate, you will be responsible for providing an outstanding shopping experience for our customers, while also assisting with various tasks such as stocking, cleaning, and maintaining a clean and organized sales floor.
Key Responsibilities- Maintain a clean and organized sales floor, checkout, fitting room, and stock room to ensure a safe and inviting environment for customers.
- Follow company policies and procedures to ensure the safety of all associates and customers.
- Assist with product launch changes according to company SOP.
- Provide a Great Customer Experience by delivering on all aspects of the customer experience model.
- Process transactions quickly and accurately, reducing customer wait time.
- Positively resolve customer service-related issues as they arise and determine resolution or escalate further communicate all issues and resolutions to Store Management.
- Drive credit and loyalty member programs by explaining benefits and encouraging customers to participate.
- Education: High School or Equivalent
- Years of Experience: 0-2 of relevant job experience - minimum 6 months
- Proficient in use of technology (iPad, registers)
- Meets defined availability criteria, including nights, weekends, and non-business hours
- Meets physical requirements
Express, Inc. offers a range of benefits to help protect full-time associates' health and long-term financial security, including:
- Medical, pharmacy, dental, and vision coverage
- 401(k) and Roth 401(k) with Company match
- Merchandise discount
- Paid Time Off
- Parental leave for new moms and dads
Part-time associates may be eligible to receive paid sick leave, public health emergency leave, and to participate in the 401(k) and Roth 401(k) with Company match.
Additionally, part-time associates are eligible to receive an Express merchandise discount, to participate in our Learn & Earn incentive program, and to choose voluntary benefits through YouDecide.
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