Facilities Operations Manager for St. Paul Gymnasium

2 weeks ago


GondrecourtleChâteau, Grand Est, United States University of Minnesota Full time
Position Overview

The Facilities Operations Manager is crucial in overseeing the operational aspects of the St. Paul Gymnasium. This role involves recruiting, training, scheduling, and managing a team of approximately 30 student employees to ensure seamless point of sale functions. The incumbent will actively contribute to fostering a positive and inclusive campus environment by promoting equity and diversity.

Key Responsibilities

Facility Management (35%)

  • Oversee the front desk operations of the St. Paul Gymnasium, which accommodates over 90,000 member visits annually, ensuring a safe and welcoming environment.
  • Support daily operations across various facilities, including the St. Paul Gymnasium and associated fields.
  • Assess and enhance policies and procedures related to facility operations and member services.
  • Contribute to the management of the facilities operations budget and long-term planning.
  • Collaborate with the Director of Facilities to report maintenance needs and ensure facilities are clean and functional.
  • Assist in marketing strategies to promote memberships and recruit student staff.
  • Help plan and execute special events at the St. Paul Gymnasium.

Membership Services (30%)

  • Work with the Director of Membership Outreach to address customer service issues and manage membership sales.
  • Oversee revenue generation through various programs aimed at encouraging active lifestyles among staff and faculty.
  • Facilitate training sessions for staff on point of sale systems.

Supervision (25%)

  • Recruit, train, and manage a team of part-time student staff focused on facility operations and customer service.
  • Provide training on facility access, maintenance communication, and emergency response.
  • Develop performance metrics and monitor staff progress to ensure accountability.

Financial Oversight (10%)

  • Manage sales transactions and oversee revenue deposits for various programs.

Additional duties may be assigned by the Director of Facilities.

Qualifications

Required:

  • Bachelor's degree with a minimum of two years of relevant experience or a combination of education and experience totaling six years.
  • Previous supervisory experience.

Preferred:

  • Experience with financial systems and databases.
  • Strong customer service background.
  • Excellent communication skills.
About the Department

The Recreation & Wellness department at the University of Minnesota is dedicated to enhancing the campus experience through a variety of recreational and wellness opportunities. Our mission is to foster an inclusive environment that promotes active living and personal growth.

Benefits

Employees enjoy a flexible work environment, competitive wages, and a comprehensive benefits package that includes health plans, retirement options, and professional development opportunities.



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