Residential Sales Advisor

2 weeks ago

Venice, Florida, United States Lennar Mortgage Full time

At Lennar Mortgage, we believe in the power of our mission and the impact we have on our customers' lives.

Our dedication to excellence and customer satisfaction drives our business forward.

Join Our Team as a Residential Sales Advisor

As a prominent player in the home building industry, Lennar has successfully constructed over one million residences for families nationwide. Since our inception, we have tailored our communities to accommodate diverse lifestyles and family structures, whether catering to first-time buyers, growing families, or active adults.

At Lennar, we embrace the philosophy of inclusivity, ensuring that our workforce reflects the diversity of the communities we serve, fostering innovation and sustainable growth.

Role Overview:

The Residential Sales Advisor is responsible for managing the daily operations of a Welcome Home Center. This role involves engaging with clients, processing sales agreements, and finalizing home sales, all aimed at ensuring customer satisfaction.

Key Responsibilities:

  • Establish rapport with visitors to identify their home buying preferences using our established sales approach.
  • Generate and convert leads through self-initiated efforts or referrals, ensuring alignment with company sales strategies.
  • Engage with the local community to cultivate leads from real estate professionals, referrals, and personal outreach.
  • Acquire comprehensive knowledge of the competitive landscape, including product offerings, site details, local community insights, marketing strategies, and demographic trends.
  • Implement a customer generation strategy that includes weekly targets: 10 new customers, 5 initial meetings, 2 follow-up meetings, and achieving 1 net sale, all focused on customer satisfaction.
  • Guide visitors through the Welcome Home Centers, model homes, and available inventory, addressing inquiries and providing detailed information about the community and home features.
  • Ensure consistent communication with customers from the initial interaction through the purchase and financing process, maintaining accurate records of all communications.
  • Participate in weekly sales meetings to review neighborhood performance and sales tactics.
  • Track daily customer traffic using designated company tools.
  • Compile data and prepare reports for management review as needed.
  • Maintain the condition of the Welcome Home Center, model homes, and inventory, coordinating with staff to address maintenance issues promptly.
  • Engage in homeowner meetings and orientations as required.
  • Cross-train on other communities within the division as necessary.
  • Possess an iPad 2 or newer with 3G capability.

Qualifications:

  • High School diploma or GED required; college degree preferred.
  • A minimum of 2 years of proven experience in new home sales or commission-based real estate sales.
  • Valid driver's license with a clean driving record.
  • Current auto insurance coverage.
  • Strong verbal and written communication skills.
  • Intermediate to advanced proficiency in Microsoft Word and Excel.
  • Ability to prepare documentation and perform contract calculations accurately.

Interactions:

This role involves daily communication with various division personnel, external agencies, business partners, consultants, and homeowners, requiring resourcefulness, patience, and clarity.

Physical Requirements:

The position may involve some office tasks that require occasional bending, stooping, reaching, lifting, and moving materials weighing up to 25 pounds. Finger dexterity is necessary for operating a computer keyboard and calculator. The ability to drive a vehicle is also required.



Note: This description outlines the primary responsibilities and requirements for the position. It is not an exhaustive list of all duties associated with the role.

Core Values:

Our commitment to Quality, Value, and Integrity forms the foundation of Lennar's operations, guiding us in our care for customers, associates, shareholders, and the community.

Life at Lennar:

We recognize that our associates are the cornerstone of our success. Join us to develop new skills, chart your career path, and become an integral part of the Lennar family.

Benefits:

  • Health Insurance - Medical, Dental & Vision
  • Vacation – 3 weeks of vacation per year to start
  • Holidays, Sick Leave, & Personal Days
  • 401(k) Savings Plan with company match
  • Paid Maternity & Bonding Leave
  • New Hire Referral Bonus Program
  • Product Purchase Discount for Associates
  • Associate Assistance Plan
  • Everyone's Included Day - A day for associates to connect, reflect, and inspire those around them in a meaningful way.
  • And More

Lennar is an equal opportunity employer and adheres to all applicable federal, state, and local fair employment practices laws.

If you thrive in a dynamic environment and enjoy collaborating with enthusiastic, high-achieving individuals, you will find a rewarding career with us.

Lennar is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws.

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