Customer Service Representative

2 weeks ago


Merrillville, Indiana, United States Golden Corral Full time
Job Title: Cashier / Host / Attendant

At Golden Corral, we are seeking a skilled and friendly individual to join our team as a Cashier / Host / Attendant. This role is crucial in providing exceptional guest service and ensuring a positive dining experience for our customers.

Key Responsibilities:
  • Guest Service: Greet guests warmly and offer a personalized invitation to return as they leave the restaurant.
  • Offer assistance to guests who need help and provide a positive experience.
  • Process GC On the Go To-Go orders efficiently and accurately.
  • Provide friendly and courteous service on the phone.
  • Handle payments accurately and maintain a clean and organized workspace.
  • Know and follow position responsibilities related to just-in-time delivery.
  • Have a full knowledge of the menu and prices.
Cleanliness:
  • Maintain the organization and cleanliness of the vestibule, host/cashier station, and surrounding areas.
  • Help ensure the buffet is set up properly and labels are correct.
  • Clean all buffets and surrounding areas.
  • Follow local health department laws and maintain a clean and safe environment.
Operational Excellence:
  • Inform the Manager when the money in the drawer needs to be taken to the safe to reduce the risk of robbery.
  • Ensure drawer balances with daily paperwork.

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.



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