Customer Operations Team Leader

4 days ago


Minneapolis, Minnesota, United States General Mills Full time

Job Summary

We are seeking a highly skilled Customer Operations Team Leader to join our team at General Mills. As a key member of our operations team, you will be responsible for leading a team of customer operations specialists and replenishment analysts to deliver operational and service excellence to our customers.

Key Responsibilities

  • Drive and deliver operational and service excellence through effective management of customer operations teams.
  • Develop and execute customer and/or region-level objectives that support logistics and region objectives.
  • Foster and maintain strong professional relationships with key customer contacts, sales regions, supply chain, and other functional organizations.
  • Develop and manage a team of customer operations specialists to drive supply chain efficiencies and growth for General Mills and our customers.

Requirements

  • Bachelor's degree in a related field required.
  • 3-5 years of relevant work experience in operations management or a related field.

Preferred Qualifications

  • Selling and influential communication skills.
  • Team-oriented leadership skills.
  • Excellent problem-solving and issue-resolution skills.
  • Supply chain knowledge and experience.

About General Mills

We exist to make food the world loves. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives, and reimagine new possibilities every day. We look for people who want to bring their best, bold thinkers with big hearts who challenge each other and grow together.



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