Leasing Consultant Specialist
1 week ago
Position Title: Leasing Consultant Specialist
Reports to: Community Manager
FLSA Status: Non-exempt, hourly
Employment Type: Full Time or Part Time
Experience Requirements: A background in sales or customer service is essential, with a preference for experience in property management. Proficiency in email, internet applications, and social media platforms is required. A high school diploma or equivalent is mandatory, while a college degree is advantageous.
Key Competencies:
- Exceptional interpersonal skills to engage effectively with colleagues, supervisors, clients, vendors, and the public.
- Strong organizational and communication abilities.
- Capability to perform basic mathematical calculations accurately.
- Outstanding customer service and marketing expertise.
Primary Responsibilities:
- Comply with Florida Land Fund Management's operational manuals and team member guidelines.
- Manage incoming calls and direct them appropriately.
- Follow up on all inquiries and record relevant information in the designated system.
- Welcome clients and conduct property tours.
- Facilitate the leasing process from initial contact to client occupancy.
- Inspect suites prior to client move-in to ensure compliance with company standards.
- Prepare and finalize all leasing documentation.
- Coordinate the acquisition of move-in keys and access devices before client occupancy.
- Address client inquiries and resolve issues, including submitting service requests.
- Complete all recommended training and maintain knowledge of company products and services.
- Stay informed about the local market, including nearby businesses and industry trends.
- Assist in organizing community events and activities.
- Report directly to the Community Manager.
Additional Responsibilities:
Other duties may be assigned by your supervisor as necessary.
Physical Requirements:
- Must be able to remain on feet for extended periods.
- Frequent physical activities may include bending, climbing stairs, and lifting items up to 25 lbs.
Vision and Communication Requirements:
- Regularly read and review reports and correspondence.
- Consistently communicate with management, clients, and vendors both verbally and in writing.
Working Environment:
- Primarily indoors, with occasional outdoor exposure.
- May encounter various environmental conditions and materials.
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