Volunteer Program Manager
1 week ago
Eras Senior Network, Inc. is seeking a highly motivated and experienced Volunteer Director to lead our team in building a dynamic volunteer program that makes a lasting impact in the lives of older adults across Waukesha and Milwaukee Counties.
About the Role:The Volunteer Director will be responsible for ensuring that all volunteers have a meaningful and engaged experience with the programs of Eras Senior Network. This includes managing the day-to-day responsibilities for the Retired and Senior Volunteer Programs (RSVP) of Milwaukee County and Waukesha County, including planning, coordinating, and responding to volunteer inquiries, volunteer applications, volunteer orientation and training sessions, volunteer satisfaction activities, and overseeing placements in RSVP stations.
Key Responsibilities:- Manage the volunteer management operations, including volunteer recruitment, retention, and placement.
- Provide leadership and support for the development of RSVP Coordinators, Volunteer Coordinators, and the volunteer management team.
- Oversee the processing of volunteer applications, onboarding of RSVP volunteers, and conduct new volunteer orientations as needed.
- Maintain accurate and appropriate records for all service activities and ensure that information is available for the completion of all funding reports.
- Bachelor's degree in business, marketing, human services, or a related field and/or 2-3 years' experience with volunteer management (AmeriCorps Seniors/AmeriCorps program experience preferred).
- Demonstrates high-level initiative, works in a primarily self-directed way to achieve goals.
- Ability to manage multiple shifting projects and tasks simultaneously.
- Creative approach to problem-solving, with a passion to exceed volunteer, client, team, and organization expectations.
- Excellent written and verbal communication skills.
- Experience successfully maintaining relationships with diverse groups and individuals.
- Proficient in Microsoft 365, database management, and federal grant reporting systems.
- Proven success in developing and managing budgets of $250k+.
- Commitment to Eras Senior Network's core values.
Eras Senior Network, Inc. offers a dynamic and supportive work environment, competitive salary, and opportunities for professional growth and development.
If you are a motivated and experienced professional looking for a challenging and rewarding role, please submit your application.
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Volunteer Program Director
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