Operations Director

2 days ago


West Palm Beach, Florida, United States Crunch Fitness - CR Holdings Full time
Job Overview

Crunch Fitness - CR Holdings is seeking a highly motivated and organized Operations Manager to join our team. As a key member of our front desk team, you will be responsible for ensuring exceptional customer service and driving sales growth.

Key Responsibilities
  • Hire, train, and manage front desk staff to deliver outstanding customer service
  • Oversee the successful operation of the front desk, including sales and customer engagement
  • Develop and implement strategies to drive sales growth and increase revenue
  • Collaborate with other departments to ensure seamless operations and excellent member experience
Requirements
  • Proven track record of success in a customer-facing role, preferably in the fitness industry
  • Excellent communication and interpersonal skills
  • Strong organizational and time management skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Computer skills and experience with sales and customer relationship management software
Benefits
  • Competitive salary and bonus structure
  • Medical, dental, and vision insurance
  • 401(k) plan with company match
  • Free Crunch Fitness membership and discounted personal training sessions
  • Opportunities for career growth and professional development

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