Case Management Supervisor

4 weeks ago


New York, New York, United States City of New York Full time
Job Summary

We are seeking a highly skilled and experienced Case Management Supervisor to join our team at the City of New York. As a key member of our Benefits Access Center, you will be responsible for supervising a team of Benefits Opportunity Specialists and providing leadership and guidance to ensure the successful delivery of our social services programs.

Key Responsibilities
  • Supervise a team of Benefits Opportunity Specialists and provide guidance and support to ensure the successful delivery of our social services programs.
  • Develop and implement effective case management strategies to promote individual and family self-sufficiency.
  • Conduct regular team meetings and provide feedback and coaching to team members.
  • Collaborate with other departments and agencies to ensure seamless service delivery and achieve program goals.
  • Prepare and submit regular reports and statistics to management and stakeholders.
Requirements
  • A four-year high school diploma or its equivalent, and three years of full-time satisfactory experience working directly in social/human services or a related setting.
  • Experience in case management, social services, or a related field is highly desirable.
  • Strong leadership and supervisory skills, with the ability to motivate and guide a team.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse stakeholders.
  • Ability to analyze data and develop effective strategies to achieve program goals.
What We Offer

The City of New York offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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