Bilingual Case Manager Supervisor

4 weeks ago


New York, New York, United States TemPositions Full time
Job Title:

Bilingual Case Manager Supervisor

Job Summary:

We are seeking a highly skilled Bilingual Case Manager Supervisor to join our team at TemPositions Office. The successful candidate will be responsible for providing on-site trauma assistance in a social service setting related to city sanctuary hotels throughout New York City.

Key Responsibilities:
  • Working on invoicing, bookkeeping, and budgeting
  • Overseeing social services operations and seamless transitions from one shift to the next
  • Supervising and supporting community associates, including reviewing completed assessments
  • Ensuring that community associate staff provide culturally sensitive, trauma-informed services
  • Ensuring appropriate staff coverage and monitoring attendance
  • Intervening in crises and counseling clients as needed
  • Planning and troubleshooting with operations and security staff
  • Coordinating interpretation and translation services
  • Troubleshooting with NYC Department of Education (DOE)
  • Coordinating with the Mayor's Office of Immigration Affairs (MOIA)
  • Providing coverage for community associate staff as needed
  • Meeting with operations and security staff for planning and site management
  • Managing and documenting incidents
  • Managing and updating rosters and attendance
Requirements:
  • Must be bilingual English/Spanish speaking
  • Must have Case Management experience
  • Must have previous supervisory experience
  • Must have a Bachelors Degree
  • Must have some experience with finance, accounting, or budgeting
  • Previous experience working with DHS is highly preferred
  • Previous experience working with migrants is desired


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