Case Manager

4 weeks ago

New York, New York, United States Cayuga Centers Full time
About the Role

Cayuga Centers is seeking a skilled Case Manager to join our Transitional Foster Care Program for Unaccompanied Children. As a key member of our team, you will play a vital role in ensuring the well-being and safety of unaccompanied children (ages 0-17) who cross the US Southern border without an adult.

As a Case Manager, you will act as the centralized point of contact for all UC in ORR custody that have been placed in Cayuga Centers' Transitional Foster Care (TFC). Your primary responsibility will be to ensure that each UC is safe and cared for, and is reunited with a suitable parent, guardian, or sponsor in the most expeditious manner possible.

Key Responsibilities
  • Ensure safety for all youth within each foster home
  • Manage a high turn-over caseload depending on incoming placements and release
  • Coordinate initial intake for each youth
  • Manage reunification process for each youth
  • Keep information updated in the UC Portal
  • Coordinate and handle an estimated case load of youth at any given time
  • Schedule and confirm each youth has an initial medical evaluation within forty-eight hours of arrival with the Family Nurse Practitioner
  • Coordinate and assist the clinician to assure the admission assessment and family tree are completed within three days of arrival
  • Coordinate and assist clinician to assure the psychosocial summary and Individualized Service Plan (ISP) are completed within seven days of arrival
  • Ensure all assessments, Significant Incident Reports (SIR), team case notes, and foster family daily reports are current in the hardcopy file, electronic file, and UC Portal
  • Coordinate each case with the clinician and GDIT Case Coordinator to review progress, concerns, and make recommendations on release
  • Coordinate the discharge and release of child to their sponsor
  • Ensure each youth is enrolled and attending school
  • Respond to client emergencies within or outside work hours
  • Responsible for Chart Audits
  • Must be willing and able to positively step forward to assist in other programs, if requested, to maintain a full caseload, assist fellow staff/families, and complete other projects and duties as assigned by your immediate supervisor, program leadership, or Chief Executive Officer.
Requirements
  • Bachelor's degree in relevant behavioral/social sciences field required, Master's preferred
  • One to three years of progressive experience in case management preferred
  • Child welfare experience and professional licensure - strongly preferred
  • Ability to work in a fast-paced environment
  • Strong skills in Microsoft Office including Word, Excel, PowerPoint, and Outlook applications
  • Ability to work well with people from many cultures including recent immigrants, non-English speakers, and LGBTQ children
  • Bi-lingual - English & Haitian Creole required. All agency documents and records are in English, so English writing proficiency is required.
  • Valid NYS Driver License preferred
Benefits

Cayuga Centers offers a comprehensive benefits package, including medical, dental, vision, FSA, supplemental life insurance, critical illness, enhanced short-term disability, hospital indemnity, and 401k benefits. We maintain a drug-free workplace and perform pre-employment drug testing.

  • 120 hours of Vacation
  • 10 Holidays, 3 Personal Days, Medical Appointment Time
  • Medical, dental, and vision insurance
  • Pet and Legal insurance
  • Employee Assistance Program
  • FSA, Transit, and Parking savings accounts
  • Supplemental life insurance, critical illness, enhanced short-term disability benefits
  • 401(k) match up to 6%
  • Corporate Discounts Program
  • Sick Leave Pool
  • Identity Protection
  • Hybrid remote working

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