Transformational Process Improvement Leader

3 days ago


Seattle, Washington, United States AmazonWebServices Full time
About the Role

We are seeking a highly skilled and experienced Transformational Process Improvement Leader to join our team at Amazon Web Services. As a Lean Six Sigma Master Blackbelt, you will be responsible for driving transformational process improvement initiatives and implementing best-in-class operational practices across the organization.

Key Responsibilities
  • Lead Process Improvement Initiatives: Develop and execute strategies to improve process efficiency, reduce waste, and enhance customer experiences.
  • Collaborate with Cross-Functional Teams: Work closely with tech, data, and go-to-market teams to integrate technology-enabled solutions for enhanced efficiency.
  • Drive Data-Driven Decision Making: Utilize advanced data analysis and statistical tools to measure process performance and drive data-driven decision making.
  • Develop and Monitor KPIs: Establish and track key performance indicators to measure the effectiveness of process improvements.
  • Align Initiatives with Global Strategy: Ensure that Lean Six Sigma initiatives align with the overall global services strategy and operational objectives.
  • Establish Best Practices: Develop and maintain best practices, playbooks, and knowledge-sharing platforms to scale successful initiatives.
About the Team

Our team is dedicated to driving operational excellence and process innovation at Amazon Web Services. We are a diverse and inclusive team that values collaboration, innovation, and continuous improvement.

Requirements
  • 5+ years of program or project management experience
  • Experience using data and metrics to determine and drive improvements
  • Experience owning program strategy, end-to-end delivery, and communicating results to senior leadership
  • 6+ years of driving process improvements experience
  • Experience working cross-functionally with tech and non-tech teams


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