Business Development Manager

1 day ago

Elk Grove Village, Illinois, United States ADP Full time
Job Title: Business Development Manager

ADP is seeking a Business Development Manager to develop and enhance strategic business partnerships by building trust with our clients' key decision makers to drive client retention and improve loss prevention.

Key Responsibilities:

  • Develop and maintain a comprehensive understanding of our clients' business objectives, strategic direction, and requirements to proactively demonstrate and deliver increased value throughout the lifecycle of the client relationship.
  • Act as a liaison between the client and ADP, serving as an internal client advocate, capable and empowered to mobilize the right resources to ensure partnership alignment.
  • Maintain a comprehensive understanding of the entire ADP product suite and coordinate communication among the various business partners.
  • Proactively ensure client satisfaction through periodic conference calls and client visits.
  • Promote client participation in focus groups to solicit feedback on product/service initiatives.
  • Communicate and promote key ADP initiatives to the client, including user group meetings, product enhancements, and other relevant information.
  • Coordinate client projects, resolution of critical service issues, and follow-up to NPS feedback.
  • Determine the components of projects and prepare comprehensive project plans and scopes of all required activities.
  • Communicate status and next steps to the client and appropriate internal ADP partners.
  • Leverage the Client Relationship Consultant to identify new service and/or product opportunities and coordinate as necessary with Sales.
  • Perform strategic account review with the client to reinforce the ADP value proposition by maintaining comprehensive and timely records on service activities.
  • Adhere to standard ADP processes for recording and responding to service activities, including tracking calls in the CRM system and case management.
  • Accountable for the Client Retention of the assigned base, as well as accurate and timely business loss forecasting.
  • Provide guidance to the Client Loyalty leadership about the health of the business, including risk and opportunities for successful Service delivery for MAS' largest clients.

Qualifications:

  • 8-12 years in a client service or relationship management position.

Preferred Qualifications:

  • Bachelor's degree in Business, Accounting, Marketing, or equivalent work experience.
  • Certified Professional in Human Resources (PHR), Society for Human Resource Management (SHRM) Certified Professional (SHRM-CP), or Certified Employee Benefit Specialist (CEBS) preferred.
  • Demonstrated proficiency in managing larger, more complex client account relationships with multiple products.
  • Extensive experience building relationships and understanding a client's needs is essential. Prior experience managing service recovery required.
  • Expert knowledge of ADP's infrastructure and ADP's traditional and new products/services in business processing and outsourcing required.
  • Ability to interface with multiple levels within a client's organization, from C-level to payroll manager.
  • Probing and analysis skills.
  • Strategic planning skills.
  • Relationship building skills.
  • Presentation skills, including superior verbal and written communication.
  • Judgment.

  • Business Development Manager

    2 weeks ago

    Elk Grove Village, Illinois, United States Weiss-Aug Group Full time

    {"title": "Junior Business Development Manager", "description": "Job SummaryWeiss-Aug Group is a leading manufacturer of precision metal stamping, injection molding, and value-added assembly solutions. We are seeking a Junior Business Development Manager to join our team in Elk Grove Village, Illinois.Key ResponsibilitiesDevelop and execute sales strategies...

  • International Business Development Manager

    1 day ago

    Elk Grove Village, Illinois, United States Gorilla Paper Inc Full time

    Job Title: International Business Development ManagerGorilla Paper Inc is seeking a highly skilled International Business Development Manager to oversee the development and implementation of international sales and marketing strategies for expansion of sales to foreign markets.Key Responsibilities:Manage all phases of international sales cycle for each...

  • International Business Development Manager

    3 weeks ago

    Elk Grove Village, Illinois, United States Gorilla Paper Inc Full time

    Job Title: International Business Development ManagerAt Gorilla Paper Inc, we are seeking a highly skilled International Business Development Manager to oversee the development and implementation of international sales and marketing strategies for the expansion of sales to foreign markets.Key Responsibilities:Manage all phases of the international sales...

  • International Business Development Manager

    3 weeks ago

    Elk Grove Village, Illinois, United States Gorilla Paper Inc Full time

    Job Title: International Business Development ManagerAt Gorilla Paper Inc, we are seeking an experienced International Business Development Manager to oversee the development and implementation of international sales and marketing strategies for the expansion of sales to foreign markets.Key Responsibilities:Manage all phases of the international sales cycle...

  • International Business Development Manager

    3 weeks ago

    Elk Grove Village, Illinois, United States Gorilla Paper Inc Full time

    Job Title: International Business Development ManagerGorilla Paper Inc is seeking a highly skilled International Business Development Manager to oversee the development and implementation of international sales and marketing strategies for the expansion of sales to foreign markets.Key Responsibilities:Manage all phases of international sales cycle for each...

  • International Business Development Manager

    4 weeks ago

    Elk Grove Village, Illinois, United States Gorilla Paper Inc Full time

    Job Title: International Business Development ManagerGorilla Paper Inc is seeking a highly skilled International Business Development Manager to oversee the development and implementation of international sales and marketing strategies for expansion into foreign markets.Key Responsibilities:Develop and execute international sales and marketing strategies to...

  • International Business Development Manager

    4 weeks ago

    Elk Grove Village, Illinois, United States Gorilla Paper Inc Full time

    Job Title: International Business Development ManagerAt Gorilla Paper Inc, we are seeking a highly skilled International Business Development Manager to oversee the development and implementation of international sales and marketing strategies for the expansion of sales to foreign markets.Key Responsibilities:Manage all phases of the international sales...

  • Business Development Manager

    17 hours ago

    Elk Grove Village, Illinois, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Account Manager Job DescriptionWe are seeking a self-motivated sales professional to join our team at the Institute of Inspection, Cleaning and Restoration Certification.The Account Manager will be responsible for establishing and maintaining relationships with insurance agency offices, property management companies, and other target market professionals.Key...

  • Business Development Director

    3 weeks ago

    Elk Grove Village, Illinois, United States IQVIA Full time

    Job OverviewSecure and retain business through professional, consultative, proactive sales activities directed at decision-makers and decision influencers at existing and new clinical sponsors.Key ResponsibilitiesActively prospect and leverage potential new business opportunities within specified customer account(s).Cultivate strong, long-term relationships...

  • Business Development Representative

    1 day ago

    Elk Grove Village, Illinois, United States ADP Full time

    Unlock Your Potential as a Sales Representative at ADPAre you a driven and ambitious individual looking to build a rewarding career in sales? Do you thrive in a fast-paced environment and enjoy working with clients to understand their needs and provide tailored solutions? If so, we may have the perfect opportunity for you!As a Sales Representative at ADP,...

  • Business Development Director

    4 weeks ago

    Elk Grove Village, Illinois, United States GXO Logistics Full time

    Director, Business DevelopmentGXO Logistics, a leading provider of cutting-edge supply chain solutions, is seeking a seasoned Director, Business Development to drive revenue growth and expansion of strategic accounts.This role requires a sales leader who can effectively communicate direction, motivate teams, and maintain responsibility for revenue, margin,...

  • Business Development Director

    3 weeks ago

    Elk Grove Village, Illinois, United States GXO Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Director to join our team at GXO Logistics. As a key member of our leadership team, you will be responsible for driving the expansion of our existing strategic and priority accounts, handling creative work pipelines with other lines of business, and increasing market share and...

  • Business Development Director

    2 weeks ago

    Elk Grove Village, Illinois, United States GXO Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Director to join our team at GXO Logistics. As a key member of our leadership team, you will be responsible for driving the expansion of our existing strategic and priority accounts, handling creative work pipelines with other lines of business, and increasing market share and...

  • Director of Business Development

    16 hours ago

    Elk Grove Village, Illinois, United States GXO Logistics, Inc. Full time

    About the RoleWe are seeking a highly motivated and experienced Director of Business Development to join our team at GXO Logistics, Inc. As a key member of our sales team, you will be responsible for driving the expansion of existing strategic and priority accounts, handling creative work pipelines with other lines of business, increasing market share, and...

  • Business Development Director

    3 weeks ago

    Elk Grove Village, Illinois, United States GXO Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Director to join our team at GXO Logistics. As a key member of our leadership team, you will be responsible for driving the expansion of our existing strategic and priority accounts, handling creative work pipelines with other lines of business, and increasing market share and...

  • Business Development Director

    3 weeks ago

    Elk Grove Village, Illinois, United States GXO Logistics, Inc. Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Director to join our team at GXO Logistics, Inc. As a key member of our sales team, you will be responsible for driving the expansion of existing strategic and priority accounts, handling creative work pipelines with other lines of business, increasing market share, and...

  • Business Development Director

    4 weeks ago

    Elk Grove Village, Illinois, United States GXO Logistics Full time

    About the RoleWe are seeking a highly skilled and experienced Business Development Director to join our team at GXO Logistics. As a key member of our leadership team, you will be responsible for driving the expansion of our existing strategic and priority accounts, handling creative work pipelines with other lines of business, and increasing market share and...

  • Business Development Representative

    2 weeks ago

    Elk Grove Village, Illinois, United States Institute of Inspection , Cleaning and Restoration Certification Full time

    Account Manager Job DescriptionWe are seeking a highly motivated and organized Account Manager to join our team at the Institute of Inspection, Cleaning and Restoration Certification. As an Account Manager, you will be responsible for establishing and maintaining relationships with insurance agency offices, property management companies, and other target...

  • Hospice Business Development Director

    4 hours ago

    Elk Grove Village, Illinois, United States Transitions Group Full time

    Transitions Group is a leading hospice organization that has revolutionized the hospice experience for patients, families, and team members. Our mission is to provide exceptional care and support to those in need. As a VP of Business Development, you will play a critical role in driving our marketing efforts and building strong relationships with customers...

  • Investigative Business Development Specialist

    3 weeks ago

    Elk Grove Village, Illinois, United States Frasco Inc Full time

    Job Title: Investigative ConsultantThe Investigative Consultant is a high-profile position for a seasoned sales professional who can drive business growth and development. We are seeking a skilled individual with a proven track record of success in the insurance investigation field.Responsibilities:Develop and execute a territory action plan to achieve...