Guest Services Associate: Club Wyndham Great Smokies
20 hours ago
We are seeking a highly skilled Guest Services Associate to join our team at Wyndham Destinations. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.
Key Responsibilities- Provide warm welcomes and friendly service to guests from around the world
- Guide guests through the registration process, issue unit keys, and provide information about the resort and area attractions
- Process cash and credit card transactions accurately and efficiently
- Balance cash receipts, perform bucket checks, and complete other cashier/money handling responsibilities
- Complete all check-out procedures and verify that the correct charges and credits are reflected in guest folios
- Reserve and confirm reservations for individuals and/or groups
- Provide guests with room rate quotes and respond to their inquiries and concerns in a timely and professional manner
- Promote teamwork and quality service through daily communications and coordination with other departments
- Competitive compensation and benefits package
- Opportunities for career growth and professional development
- A dynamic and inclusive work environment
- Recognition and rewards for outstanding performance
- High school diploma or equivalent required
- One year of guest services experience in a hospitality environment or one year of customer service experience in a service or retail environment preferred
- Excellent communication and problem-solving skills
- Ability to work independently and as part of a team
- Basic math skills and knowledge of proper cash handling procedures
At Wyndham Destinations, we are committed to delivering exceptional experiences for our guests and creating a positive and inclusive work environment for our associates. We offer a range of benefits and perks, including medical, dental, and vision insurance, discounted hotel and resort stays, and opportunities for career growth and professional development.
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Sevierville, Tennessee, United States Wyndham Destinations Full timeAbout the RoleWe are seeking a highly skilled Guest Services Associate to join our team at Club Wyndham Great Smokies. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring their stay with us is memorable and enjoyable.Key ResponsibilitiesProvide warm welcomes and exceptional service to...
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Sevierville, Tennessee, United States Travel + Leisure Full timeAbout the RoleWe're seeking a highly skilled Guest Services Associate to join our team at Club Wyndham Great Smokies. As a key member of our hospitality team, you'll be responsible for delivering exceptional customer service and ensuring a memorable experience for our guests.Key ResponsibilitiesProvide warm welcomes and exceptional service to guests from...
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