Customer Service Representative

4 weeks ago


Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time
Job Summary

We are seeking a skilled Customer Service Specialist to join our team at Penn Medicine Lancaster General Health. This role will provide complete and accurate patient scheduling, registration, and insurance verification services for our Geriatrics department.

Key Responsibilities:
  • Register patients and verify insurance coverage in a timely and accurate manner.
  • Coordinate and communicate effectively with patients, families, and healthcare teams to ensure seamless care delivery.
  • Process patient payments and resolve any billing or insurance-related issues.
  • Maintain accurate and up-to-date patient records, including demographic and insurance information.
  • Provide exceptional customer service to patients, families, and healthcare teams, responding to inquiries and resolving concerns in a professional and courteous manner.
  • Collaborate with healthcare teams to ensure accurate and timely completion of patient registration and scheduling tasks.
  • Participate in ongoing quality improvement initiatives to enhance patient satisfaction and care delivery.

Requirements:
  • High school diploma or equivalent required; associate's or bachelor's degree in a related field preferred.
  • One year of experience in customer service, patient registration, or a related field required.
  • Basic computer skills and proficiency in electronic medical records (EMRs) and other healthcare software systems.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Ability to work in a fast-paced environment and prioritize multiple tasks and responsibilities.

Benefits:
  • Competitive salary and benefits package.
  • Opportunities for professional growth and development.
  • Collaborative and supportive work environment.
  • Recognition and rewards for outstanding performance.


  • Lancaster, Pennsylvania, United States PeopleShare Full time

    Customer Service RepresentativeWe are seeking a highly skilled Customer Service Representative to join our team at PeopleShare. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Lancaster, Pennsylvania, United States T.J. Maxx Full time

    Customer Service RepresentativeAt T.J. Maxx, we're looking for a Customer Service Representative to join our team. As a Loss Prevention Customer Service Associate, you'll provide exceptional service to internal and external customers, engage with customers to create a positive shopping environment, and observe proper checkout procedures to prevent theft.Key...


  • Lancaster, Pennsylvania, United States VIMO INC Full time

    Customer Service RepresentativeAt VIMO INC, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for delivering exceptional customer experiences through inbound and outbound calls, email, and online chat inquiries. You will also manage customer accounts, provide...


  • Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key...


  • Lancaster, Pennsylvania, United States PeopleShare Inc Full time

    Job Summary:We are seeking a highly skilled Customer Service Representative to join our team at PeopleShare Inc. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our clients, responding to customer inquiries, and resolving issues in a timely and professional manner.Key Responsibilities:Provide...


  • Lancaster, Pennsylvania, United States VIMO INC Full time

    Job Title: Remote Customer Service RepresentativeAt VIMO INC, we are seeking a highly motivated and customer-focused Remote Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for delivering exceptional customer experiences and providing technical support to our clients.Job Summary:We are...


  • Lancaster, Pennsylvania, United States Aigul Bodnar - State Farm Agent Full time

    Customer Relations RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative. As a key member of our agency, you will be responsible for building and maintaining strong relationships with our clients, providing exceptional customer service, and promoting our insurance and financial...


  • Lancaster, Pennsylvania, United States Tribles Inc Full time

    Job SummaryAt Tribles Inc, we are seeking a skilled Customer Service Representative to join our team. As a key member of our sales and customer support team, you will be responsible for promoting and selling our products to meet customer needs, processing orders, and ensuring excellent customer service. Key ResponsibilitiesPromote and sell our products to...


  • Lancaster, Pennsylvania, United States The GIANT Full time

    Customer Service RepresentativeAt The GIANT Company, we're committed to making our stores and facilities better every day for our team members, customers, and communities. We put our customers first, do what's right, win together, and make ideas happen. As a team member here, you'll help us do just that.Key ResponsibilitiesProvide exceptional customer...


  • Lancaster, Pennsylvania, United States PeopleShare Full time

    Job SummaryWe are seeking a highly skilled Customer Service Representative to join our team at PeopleShare. As a key member of our customer service team, you will be responsible for providing exceptional service to our clients and candidates, responding to inquiries, and resolving issues in a timely and professional manner.Key ResponsibilitiesProvide...


  • Lancaster, Pennsylvania, United States Mister Car Wash Full time

    At Mister Car Wash, we're looking for a talented Customer Service Representative to join our team. As a key member of our operations team, you'll be responsible for delivering exceptional customer experiences and ensuring our customers leave with a smile. If you're passionate about providing top-notch service and have a knack for building relationships, we...


  • Lancaster, Pennsylvania, United States Symmetry Financial Group - Gary Uyemura Full time

    Unlock Your Earning PotentialAre you ready to take your career to the next level and earn a system-driven income?Join Symmetry Financial Group - Gary Uyemura as a Customer Service Representative and discover a proven turnkey system that delivers consistent results and allows you to grow into your full potential.As a Customer Service Representative, you will...


  • Lancaster, Pennsylvania, United States The UPS Store Full time

    At The UPS Store, we're seeking a highly skilled and customer-focused Part-Time Customer Service Representative to join our team. As a key member of our retail team, you will be responsible for delivering exceptional customer service to our walk-in customers and telephone inquiries. Your primary goal will be to take ownership of the customer's shipping needs...


  • Lancaster, Pennsylvania, United States Premier Rental Purchase Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales and service team, you will be responsible for providing exceptional customer service, managing customer relationships, and driving sales growth.Key ResponsibilitiesProvide exceptional customer...


  • Lancaster, Pennsylvania, United States FGM - Fabral LLC Full time

    Job OverviewFabral, a leading player in the Metal Roofing and Wall Panel industry, seeks a skilled Customer Care Representative 2 to deliver exceptional service to customers and foster relationships between Customer Care, internal stakeholders, and end customers.The ideal candidate will possess strong attention to detail, strong communication skills, and a...


  • Lancaster, Pennsylvania, United States The UPS Store Full time

    Deliver Exceptional Customer ServiceWe are seeking a highly motivated and customer-focused individual to join our team as a Part-Time Customer Service Representative at The UPS Store. As a key member of our retail team, you will be responsible for delivering world-class customer service to all of our retail customers by receiving and processing packages for...


  • Lancaster, Pennsylvania, United States Premier Rental Purchase Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, handling customer inquiries, and resolving issues in a professional and timely manner.Key ResponsibilitiesProvide excellent...


  • Lancaster, Pennsylvania, United States Whole Foods Market IP, L.P. Full time

    Job SummaryWe are seeking a highly skilled and motivated Customer Service Representative to join our team at Whole Foods Market. As a key member of our customer-facing team, you will be responsible for delivering exceptional customer experiences and ensuring seamless checkout processes.Key Responsibilities:Provide outstanding customer service and support to...


  • Lancaster, Pennsylvania, United States TFB Hospitality Full time

    Job Summary:We are seeking a skilled Customer Service Representative to join our team at TFB Hospitality. As a Host, you will be the first point of contact for our guests, providing exceptional service and ensuring a positive experience from the moment they arrive.Key Responsibilities:Greet guests upon entry and provide accurate wait timesManage the flow of...


  • Lancaster, Pennsylvania, United States Penn Medicine Lancaster General Health Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Penn Medicine Lancaster General Health. As a key member of our healthcare team, you will be responsible for providing exceptional patient service and ensuring a seamless registration experience for our patients.Key ResponsibilitiesRegistration...