Operations Manager
5 days ago
The Operations Manager - Team Lead is a critical role within CDK Global, responsible for overseeing the daily activities of individual contributors performing similar tasks in a department. This position requires a strong attention to detail and a high level of organization, with a focus on managing a team with tight deadlines in a highly compliant environment.
Key Responsibilities- Team Management: Develop and direct work schedules and monitor workflow to achieve established goals and objectives.
- Training and Development: Train and mentor new and less experienced document control specialists.
- Performance Management: Coach and mentor team performance via one-on-ones, goal setting, performance plans, career planning, and development.
- Recruitment and Hiring: Interview and evaluate potential new hire candidates, making hiring decisions and filling open positions.
- Employee Monitoring: Monitor employee productivity, attendance, and overall job performance; administer progressive discipline as needed, working in conjunction with HR.
- Compliance and Quality: Ensure all employees adhere to CDK Global and CA DMV policies at all times, and that all work performed follows all required CA DMV established protocols.
- Reporting and Analytics: Provide department KPIs and CA DMV with all required monthly reporting.
- Customer Service: Handle complex calls from customers, providing guidance and coaching to solve their issues, and work with customers to research and resolve issues as needed while driving customer satisfaction.
- 3+ years of experience leading teams in a high-volume transactional environment.
- 2+ years of supervisory experience managing teams, deadlines, and outcomes.
- 2+ years of operations experience involving direct customer contact.
- Good verbal and written communication skills.
- Ability to interact with higher levels of management.
- Able to develop, train, mentor, and discipline subordinates, as well as resolve conflicts.
- Ability to interact with both internal and external customers, resolving issues and maintaining relationships.
- Ability to create new workflows and improve processes.
- Strong analytical skills.
- Effective problem-solving skills.
- Computer literate in MAC and PC.
- Excellent verbal and written communication skills.
-
Store Operations Manager
5 days ago
Petaluma, California, United States Papa Murphy's Full timeAbout the RoleThe Store Operations Manager is a key member of the Papa Murphy's team, responsible for the overall success of the store. This individual will oversee all aspects of the store's operations, including profitability, employee relations, marketing, and customer satisfaction.Key ResponsibilitiesManage the efficient and cost-effective operation of...
-
Theater Operations Manager
1 week ago
Petaluma, California, United States Cinema West Full timeJob SummaryCinema West is seeking a highly motivated and experienced Assistant Manager to join our team. As a key member of our management team, you will be responsible for overseeing the daily operations of our theater, ensuring exceptional guest service, and leading a team of employees to achieve our goals.Key ResponsibilitiesGuest Service: Ensure that...
-
Restaurant Operations Manager
7 days ago
Petaluma, California, United States Round Table Pizza Full timeAbout the RoleWe are seeking a highly skilled and motivated Assistant Manager to join our dynamic team at Round Table Pizza. As an Assistant Manager, you will play a key role in maintaining the store, generating sales, and leading employees to ensure they are productive.Key ResponsibilitiesWork closely with the manager to maintain store operations and...
-
Warehouse Operations Manager
7 days ago
Petaluma, California, United States Gibson Brands Full time**Job Summary**Gibson Brands, Inc. is seeking a highly skilled and experienced professional to fill the role of Warehouse Lead. This position is responsible for overseeing the daily operations of the warehouse, ensuring that all tasks are completed efficiently and effectively.**Key Responsibilities**• Supervise and coordinate the activities of the...
-
Branch Operations Manager
1 week ago
Petaluma, California, United States Sperber Companies Full time**Job Summary**An exciting opportunity with a growing landscaping company is waiting for you.Sperber Companies is a leading provider of landscape services, specializing in landscape maintenance, landscape construction, water management, and tree care for commercial, municipal, and residential customers.**Responsibilities**The primary role of the Regional...
-
Retail Store Operations Manager
13 hours ago
Petaluma, California, United States GNC Full timeJob SummaryWe are seeking a highly motivated and experienced Retail Store Operations Manager to join our team at GNC. As a key member of our store operations team, you will be responsible for learning the overall operations of a retail store under the direction of a Store Manager/Head Coach or District Manager.Key ResponsibilitiesCustomer Service: Facilitate...
-
Regional Operations Manager
2 weeks ago
Petaluma, California, United States CALRegional Full timePosition OverviewMake a Meaningful ImpactAre you a driven and proactive leader eager to contribute positively to the lives of others? Step into the role of Regional Operations Manager and play a pivotal part in nurturing the future leaders of our communities."Our team operates like a supportive family, always ready to assist one another." – Jeff F,...
-
Store Manager
3 days ago
Petaluma, California, United States Spencer Gifts - Spirit Halloween Full timeJob SummaryWe are seeking a highly skilled and experienced Store Manager to lead our Spirit Halloween store team. As a key member of our retail operations team, you will be responsible for driving sales growth, managing store operations, and ensuring exceptional customer service.Key Responsibilities:Oversee and manage all aspects of store operations,...
-
Commissary Operations Manager
4 days ago
Petaluma, California, United States Hog Island Oyster Co Full timeJob SummaryThe Commissary Manager is a key member of the Hog Island Oyster Co team, responsible for overseeing all aspects of commissary production, including product safety, sales, costs, vendor relations, packaging, and product storage. This role requires strong leadership and management skills, as well as the ability to work effectively in a fast-paced...
-
Production Supervisor
7 days ago
Petaluma, California, United States STERIS Full timeJob SummaryThe Production Supervisor at STERIS is a key role that oversees the daily operations of our manufacturing facility. This position is responsible for leading a team of skilled and semi-skilled workers in various aspects of processing, maintenance, and warehousing functions.Key ResponsibilitiesLead a team of employees in achieving business...
-
Project Manager for AutoStore Operations
5 days ago
Petaluma, California, United States Oceanic Solutions Full timeAbout the RoleWe are seeking a highly skilled Project Manager to join our team at Oceanic Solutions. As a Project Manager for AutoStore, you will be responsible for managing AutoStore projects from start to finish, ensuring timely and within-budget delivery.Key ResponsibilitiesProject Management: Manage AutoStore projects, acting as the central point of...
-
Operations Director
1 week ago
Petaluma, California, United States CDK Global Full timeJob SummaryCDK Global is seeking an experienced Operations Manager to support the overall functions of the mail receiving and document scanning teams. This role requires a strong attention to detail and a high level of organization.Key ResponsibilitiesTeam Management: Manage daily activities of individual contributors performing similar tasks in a...
-
Retail Operations Supervisor
2 weeks ago
Petaluma, California, United States Brooks Brothers Full timePosition Title: Retail Operations SupervisorLocation: Petaluma, CaliforniaPosition Type: PermanentCategory: Retail ManagementSalary: $24.00 Per HourOverview: As a Retail Operations Supervisor, you will assist the Store Manager in fostering a team that achieves outstanding results through exceptional customer service. You will share the responsibility for...
-
Flight Operations Specialist
7 days ago
Petaluma, California, United States Solairus Aviation Full timeAbout Solairus AviationSolairus Aviation is a leading private aviation services company that provides customized management and operation solutions for aircraft owners. Our core business is built on a foundation of safety, reliability, and efficiency, ensuring that our clients' individual travel and financial requirements are met with the highest standards...
-
Operations Training Specialist
2 weeks ago
Petaluma, California, United States DirectViz Solutions Full timeCompany OverviewDirectViz Solutions (DVS) is a dynamic government contractor dedicated to delivering strategic services that address mission-critical IT requirements for government entities. Our innovative technology solutions are powered by the expertise and commitment of our valued team members. We pride ourselves on being an employee-focused organization,...
-
Operations Training Specialist
2 weeks ago
Petaluma, California, United States DirectViz Solutions Full timeCompany Overview:DirectViz Solutions (DVS) is a dynamic government contractor dedicated to delivering strategic services that fulfill mission-critical IT requirements for government entities. Our commitment to innovation in information technology solutions is driven by the expertise and dedication of our talented workforce.Employee Benefits:DVS prioritizes...
-
Operations Training Specialist
2 weeks ago
Petaluma, California, United States DirectViz Solutions, LLC Full timePosition OverviewDirectViz Solutions, LLC (DVS) is a dynamic government contractor dedicated to delivering strategic services that fulfill mission-critical IT requirements for governmental entities. Our organization prides itself on providing cutting-edge information technology solutions through the expertise and commitment of our talented workforce. We are...
-
Project Operations Specialist
2 weeks ago
Petaluma, California, United States Critical Control Full timeProject Coordinator - Critical Control RestorationBecome an integral part of our team at Critical Control Restoration as a Project Coordinator, where your contributions will be vital in delivering outstanding customer service and ensuring project effectiveness. We are a family-operated organization committed to innovation and excellence.Key...
-
Operations Team Leader
2 weeks ago
Petaluma, California, United States TechAlliance of Southwestern Ontario, London Economic Development Corporation Full timePosition Overview: The Operations Team Leader is responsible for overseeing the daily functions of the mail receiving and document scanning departments. This role demands exceptional attention to detail and superior organizational skills.Key Responsibilities:Supervise the daily operations of team members engaged in similar tasks within the department.Design...
-
Financial Operations Associate
2 weeks ago
Petaluma, California, United States AppleOne Full timeJob DescriptionRole Overview:As a Financial Operations Associate, you will be instrumental in managing and executing various financial functions within the organization. Your role will involve ensuring the precise and timely processing of financial transactions, facilitating bank reconciliations, and aiding in the month-end and year-end closing...