Client Support Specialist/Administrative Coordinator
2 weeks ago
We are seeking a dedicated Client Support Specialist/Administrative Coordinator to join our team. This role is essential in ensuring effective communication with our subscribers and advertisers while managing office operations efficiently.
Key Responsibilities:
- Handle incoming calls and emails from clients, addressing inquiries and resolving issues promptly.
- Perform office coordination tasks to maintain smooth operations.
- Assist with billing inquiries, initiate new subscriptions, and process address modifications.
- Support classified advertising efforts and direct calls to appropriate departments.
- Manage bank deposits and assist with report generation.
Work Schedule:
Full-time position with a schedule of 37.5 hours per week, Monday through Friday.
Benefits:
We offer comprehensive training, paid time off, health and dental insurance, and a 401k plan.
Qualifications:
- A high school diploma or equivalent is required.
- Minimum of one year of experience in a customer service role, particularly in high-volume environments.
- Typing speed of at least 30 words per minute.
- Proficiency in spelling and basic mathematical calculations.
- Sales experience is advantageous.
- Strong attention to detail and accuracy in data entry.
We value diversity and are committed to creating an inclusive environment for all employees. We are an equal opportunity employer and welcome applications from all qualified individuals.
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