Front Desk Representative

2 months ago


Austin, Texas, United States Dave & Buster Full time
Job Summary

We are seeking a highly skilled and enthusiastic Front Desk/Host to join our team at Dave & Buster's. As a Front Desk/Host, you will be the first point of contact for our guests, providing a warm and welcoming experience that sets the tone for their visit.

Key Responsibilities
  • Deliver exceptional guest service by greeting and assisting guests with a smile, ensuring their needs are met and exceeded.
  • Coordinate game rentals, merchandise sales, and telephones to provide a seamless experience for our guests.
  • Manage the front desk area, ensuring it is stocked with supplies and maintained to a high standard.
  • Work collaboratively with other team members to achieve sales and service goals.
  • Provide accurate and timely calculations of bill transactions, ensuring a positive experience for our guests.
  • Assist with merchandise sales, including processing transactions and maintaining inventory.
  • Participate in ongoing training and development to enhance skills and knowledge.
Requirements
  • High school diploma or equivalent required.
  • Previous retail or customer service experience preferred.
  • Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
  • Excellent communication and interpersonal skills.
  • Ability to work a variety of shifts, including days, nights, and weekends.
  • Physical ability to stand for long periods, lift up to 30 pounds, and move about the facility.
What We Offer
  • Competitive hourly rate: $7.25 - $13.25 per hour.
  • Opportunities for advancement and professional growth.
  • A fun and dynamic work environment.
  • A comprehensive benefits package, including medical, dental, and vision insurance.


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