Front Desk Representative

4 weeks ago


Austin, Texas, United States Sincere Hospitality Full time

Welcome to the Heywood Hotel, a boutique hotel in East Austin. We're seeking a dedicated and hardworking individual to join our small team as a Front Desk Agent. As a Front Desk Agent, you will be responsible for providing exceptional guest service, preparing guest rooms and amenities, taking reservations, and assisting guests with their stay. You will also be responsible for general hotel preparedness, including stocking supplies, managing inventories, and ensuring the hotel is tidy. We're looking for someone with a passion for guest satisfaction, strong computer skills, and a resident of Austin with local knowledge. If you're a team-oriented individual with a positive attitude and a valid driver's license, we want to hear from you. Our hotel is an indie, 100% local, 7-room hotel featured in Conde Nast Traveler and the New York Times. We prioritize environmental and people-friendly practices, offering good pay, performance bonuses, and merit-based wage increases. Our guests are known as individuals, not as room numbers, and you will not be 'just a number' in our tightknit environment. We welcome you to apply and be a part of our small team.



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