Customer Service Representative II
3 weeks ago
Job Summary
As a Customer Service Representative II with the City of League City, Texas, you will be responsible for providing exceptional customer service to our residents and businesses. This role requires a strong understanding of customer relations, techniques, and problem-solving skills.
Key Responsibilities
- Receive and investigate customer inquiries related to water and sewer service
- Resolve customer complaints in a timely and professional manner
- Provide information and assistance to customers regarding water and sewer services
- Work collaboratively with other departments to resolve customer issues
Requirements
- Considerable knowledge of customer relations, techniques, and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Excellent communication and interpersonal skills
- Ability to work independently and as part of a team
What We Offer
- A competitive salary and benefits package
- Opportunities for professional growth and development
- A dynamic and supportive work environment
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