Customer Service Representative
4 weeks ago
Overview:
We're seeking a highly motivated and customer-focused individual to join our team as a Sales and Service Associate at Massage Envy Bay Colony. As a key member of our team, you will be responsible for delivering exceptional customer service, promoting the value of Total Body Care, and growing our client base.
Key Responsibilities:
- Provide outstanding customer service and help clients feel valued and understood
- Promote the value of Total Body Care by educating clients on new and expanded services, selling the Massage Envy Wellness Program, booking clients for future services, and encouraging homecare retail purchases based on service provider recommendations
- Support clinic flow by greeting clients, scheduling services, answering phone calls, responding to emails, and addressing questions
- Grow and retain a client base both in-person and through phone/email outreach
- Assist with filing, laundry, inventory, and other front desk duties specific to the location
Culture and Support:
- Trained leadership that is invested in your success
- Award programs, such as Sales Associate of the Year
- A caring community that strives to celebrate individuality and share knowledge
If you're passionate about helping others and committed to delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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